Scratchie Pro Plan

BRISBANE MANUFACTURING QUALITY

Brisbane manufacturing teams achieve 50% fewer defects

Start Free Month, then $5/active user

The Challenge

Brisbane manufacturers face increasing pressure to maintain world-class quality standards while managing rising production costs. Quality issues lead to expensive rework, delayed shipments, and damaged client relationships. Traditional recognition programs fail to specifically target and reward the precision craftsmanship needed in modern manufacturing.

Brisbane's manufacturing sector employs over 169,000 workers across 6,800 businesses. The region's focus on advanced manufacturing and precision engineering demands exceptional quality standards. Local manufacturers report spending an average of $450,000 annually on quality-related issues, with rework costs representing 20-30% of production expenses.

Our Solution

Our Manufacturing Quality Excellence Recognition system transforms how Brisbane facilities reward and incentivize quality. By focusing on specific quality metrics, workstation excellence, and measurable improvements in production standards, we help manufacturers build a culture of precision while reducing defects and rework costs.

Trusted by Industry Leaders

Features

Everything you need to build a positive safety culture

Scratchie Pro brings powerful features to help you recognize and reward safe behaviors, track engagement, and drive lasting change.

• Precision Workstation Recognition: Rewards CNC operators who maintain calibration schedules, achieve tolerance specifications below 0.005mm, and document quality checks for each production run

• Quality Milestone Tracking: Automated monitoring of key quality metrics including First Pass Yield (FPY), defect rates per million opportunities (DPMO), and Overall Equipment Effectiveness (OEE)

• Production Line Excellence Awards: Recognition for assembly line teams achieving zero-defect runs, maintaining 5S standards, and completing all quality documentation

• Equipment Maintenance Recognition: Rewards maintenance technicians for completing preventive maintenance schedules, calibration checks, and equipment performance optimization

• Quality Inspection Achievements: Bonuses for quality control inspectors who identify critical defects, maintain measurement system accuracy, and ensure ISO 9001:2015 compliance

• Process Improvement Recognition: Rewards for production supervisors who implement successful quality improvement initiatives, reduce waste, and optimize workflow efficiency

• Supplier Quality Management: Recognition for procurement teams achieving supplier quality ratings above 98%, maintaining material certification documentation, and ensuring incoming inspection compliance

Recognition Tools

Points-based Recognition

Reward safe behaviors with customizable point values that users can collect and track.

Cash Rewards

Optional cash incentives to boost motivation and engagement (add funds when you're ready).

Team Challenges

Create group-based safety goals and incentives to build team accountability.

Analytics & Reporting

Comprehensive Dashboards

Get full visibility into safety metrics, engagement levels, and recognition patterns.

ROI Measurement

Track the impact of your recognition program on safety outcomes and culture.

Custom Reports

Generate and export reports tailored to your organization's specific needs.

Administration

Multi-site Management

Manage multiple locations with site-specific settings and permissions.

Custom Branding

Make Scratchie your own with your company's logo and colors.

Role-based Permissions

Set appropriate access levels for administrators, supervisors, and workers.

Optional Cash Rewards

Supercharge recognition with cash rewards

While Scratchie works great with points alone, you can add cash rewards whenever you're ready to take recognition to the next level.

Fund your rewards wallet

While Scratchie works great with points alone, you can add cash rewards whenever you're ready to take recognition to the next level.

Set award limits and controls

Define who can give cash awards and set maximum values to keep your budget predictable.

Give instant recognition

Supervisors can recognize safe behaviors on the spot with immediate cash rewards.

Track impact and results

Monitor award patterns and measure the effectiveness of your recognition program.

Create Your Business Case

Our Brisbane Pro-subscribers can expect:

• 42% reduction in manufacturing defect rates across production lines

• 37% improvement in First Pass Yield (FPY) on precision components

• 89% increase in quality documentation compliance

• 53% reduction in quality-related customer complaints

• 95% employee participation in quality improvement initiatives

FAQs

Common questions

Everything you need to know about Scratchie Pro.

What counts as an "active user"?

An active user is anyone who submits a Convo Card or gives/receives an award during the billing period. Users who only log in but don't take any actions aren't counted toward your bill.

How does the free trial work?

Your first month of Scratchie Pro is completely free, with full access to all features. After your free month, you'll only be charged based on the maximum number of active users from that month at $5 per user.

Do I need to use cash rewards?

No, cash rewards are completely optional. Scratchie works great with just points-based recognition. You can add cash rewards later if and when you're ready.

How do cash rewards work?

Cash rewards are optional. If you choose to use them, you fund a rewards wallet that supervisors can use to give cash rewards to workers. There's a 10% fee (5% on deposits + 5% on awards) to cover payment processing and transfers.

Can I cancel anytime?

Yes, you can cancel your subscription at any time without any penalties. If you cancel during your free month, you won't be charged at all.

Is Scratchie secure?

Yes, Scratchie is built with enterprise-grade security. We're ISO27001 certified and use industry-leading encryption and security practices to protect your data.

How long does it take to set up?

Most customers are up and running with Scratchie Pro in less than an hour. Our streamlined onboarding process makes it easy to add your first site and start recognizing safe behaviors right away.

FAQs

What our customers say

Don't just take our word for it. Hear from organizations that have transformed their safety culture with Scratchie Pro.

Our record this year in terms of safety is outstanding. It's probably the best start to the year that we've had and I think Scratchie's played a huge part in making that happen as well.

Debbie Elliott

General Manager

Narellan Pools

We have implemented Scratchie on several of our projects, including a high-tech manufacturing facility and a data centre, and the results have been remarkable.