Scratchie Pro Plan

PERTH HOSPITALITY SUCCESS

Perth hospitality teams celebrate every project milestone

Start Free Month, then $5/active user

The Challenge

Perth's hospitality sector faces unique challenges in maintaining team motivation and recognizing achievements across diverse roles. With high turnover rates and demanding service expectations, traditional recognition programs often fall short in acknowledging the specific accomplishments of kitchen staff, front-of-house teams, and venue managers.

Perth's hospitality sector employs over 64,000 workers across 3,200 venues, with a projected growth rate of 12% by 2025. Recent industry surveys show that 73% of Perth hospitality businesses struggle with staff retention and team motivation, particularly during peak tourist seasons and major events.

Our Solution

Project Milestone Celebrations transforms hospitality team recognition in Perth through a comprehensive platform designed specifically for restaurants, hotels, and entertainment venues. Our solution addresses the unique challenges of shift-based work, high-pressure environments, and cross-functional team achievements.

Trusted by Industry Leaders

Features

Everything you need to build a positive safety culture

Scratchie Pro brings powerful features to help you recognize and reward safe behaviors, track engagement, and drive lasting change.

• Instant recognition system for kitchen brigades achieving perfect health inspection scores, including proper food temperature monitoring and storage compliance

• Milestone rewards for front-of-house teams maintaining 90%+ customer satisfaction ratings across dinner service periods

• Achievement tracking for bar staff completing advanced mixology certifications and implementing new seasonal cocktail menus

• Team celebration tools for hotel housekeeping staff exceeding room turnover targets while maintaining 5-star cleanliness standards

• Digital recognition platform for venue managers successfully implementing new POS systems and staff training programs

• Automated rewards for kitchen staff maintaining food cost targets while introducing new menu items

• Special achievement badges for teams successfully handling major events and wedding functions with perfect client feedback

• Cross-department recognition system for successful implementation of new dietary requirement protocols and allergen management systems

Recognition Tools

Points-based Recognition

Reward safe behaviors with customizable point values that users can collect and track.

Cash Rewards

Optional cash incentives to boost motivation and engagement (add funds when you're ready).

Team Challenges

Create group-based safety goals and incentives to build team accountability.

Analytics & Reporting

Comprehensive Dashboards

Get full visibility into safety metrics, engagement levels, and recognition patterns.

ROI Measurement

Track the impact of your recognition program on safety outcomes and culture.

Custom Reports

Generate and export reports tailored to your organization's specific needs.

Administration

Multi-site Management

Manage multiple locations with site-specific settings and permissions.

Custom Branding

Make Scratchie your own with your company's logo and colors.

Role-based Permissions

Set appropriate access levels for administrators, supervisors, and workers.

Optional Cash Rewards

Supercharge recognition with cash rewards

While Scratchie works great with points alone, you can add cash rewards whenever you're ready to take recognition to the next level.

Fund your rewards wallet

While Scratchie works great with points alone, you can add cash rewards whenever you're ready to take recognition to the next level.

Set award limits and controls

Define who can give cash awards and set maximum values to keep your budget predictable.

Give instant recognition

Supervisors can recognize safe behaviors on the spot with immediate cash rewards.

Track impact and results

Monitor award patterns and measure the effectiveness of your recognition program.

Create Your Business Case

Our Perth Pro-subscribers can expect:

• 43% improvement in staff retention rates among kitchen and service teams

• 67% increase in successful project completion rates for menu launches and venue renovations

• 89% boost in cross-team collaboration during peak service periods

• 52% reduction in training time for new staff through improved team mentorship

• 78% higher employee satisfaction scores across all hospitality roles

FAQs

Common questions

Everything you need to know about Scratchie Pro.

What counts as an "active user"?

An active user is anyone who submits a Convo Card or gives/receives an award during the billing period. Users who only log in but don't take any actions aren't counted toward your bill.

How does the free trial work?

Your first month of Scratchie Pro is completely free, with full access to all features. After your free month, you'll only be charged based on the maximum number of active users from that month at $5 per user.

Do I need to use cash rewards?

No, cash rewards are completely optional. Scratchie works great with just points-based recognition. You can add cash rewards later if and when you're ready.

How do cash rewards work?

Cash rewards are optional. If you choose to use them, you fund a rewards wallet that supervisors can use to give cash rewards to workers. There's a 10% fee (5% on deposits + 5% on awards) to cover payment processing and transfers.

Can I cancel anytime?

Yes, you can cancel your subscription at any time without any penalties. If you cancel during your free month, you won't be charged at all.

Is Scratchie secure?

Yes, Scratchie is built with enterprise-grade security. We're ISO27001 certified and use industry-leading encryption and security practices to protect your data.

How long does it take to set up?

Most customers are up and running with Scratchie Pro in less than an hour. Our streamlined onboarding process makes it easy to add your first site and start recognizing safe behaviors right away.

FAQs

What our customers say

Don't just take our word for it. Hear from organizations that have transformed their safety culture with Scratchie Pro.

Our record this year in terms of safety is outstanding. It's probably the best start to the year that we've had and I think Scratchie's played a huge part in making that happen as well.

Debbie Elliott

General Manager

Narellan Pools

We have implemented Scratchie on several of our projects, including a high-tech manufacturing facility and a data centre, and the results have been remarkable.