Scratchie Pro Plan

DARWIN HEALTHCARE SAFETY

Darwin healthcare teams achieve 50% safer workplaces

Start Free Month, then $5/active user

The Challenge

Darwin healthcare facilities face unique challenges in maintaining consistent PPE compliance and safety protocols across diverse clinical environments. With increasing patient loads and complex infection control requirements, healthcare workers need stronger motivation to maintain rigorous safety standards.

Darwin's healthcare sector employs over 12,000 workers across major facilities including Royal Darwin Hospital and Darwin Private Hospital. Local infection control requirements align with NT Health guidelines while addressing unique tropical disease challenges. Recent data shows 73% of healthcare facilities seeking improved safety compliance solutions.

Our Solution

Our Safety Recognition & Rewards platform delivers instant digital recognition for healthcare professionals who demonstrate exemplary PPE compliance and safety practices. From proper sharps disposal to infection control protocols, we help create a culture of safety awareness and continuous improvement.

Trusted by Industry Leaders

Features

Everything you need to build a positive safety culture

Scratchie Pro brings powerful features to help you recognize and reward safe behaviors, track engagement, and drive lasting change.

• Instant rewards when nurses and clinical staff complete proper PPE donning/doffing procedures for isolation rooms and COVID-19 protocols

• Digital recognition for physicians documenting sharps disposal compliance and handling of contaminated materials in treatment areas

• Mobile hazard reporting for identifying infection control risks, damaged patient lifting equipment, or improperly stored medical waste

• Automated rewards when ward staff properly utilize mechanical patient lifts and transfer devices according to safe patient handling protocols

• Recognition program for pharmacy technicians maintaining proper handling of hazardous drugs and chemotherapy agents

• Safety milestone celebrations when departments achieve infection prevention targets and maintain zero needle-stick incidents

• Real-time rewards for proper sanitization of medical equipment, operating rooms, and high-touch surfaces per Darwin Health infection control standards

• Incentives for reporting medication storage violations, expired supplies, or compromised sterile environments

Recognition Tools

Points-based Recognition

Reward safe behaviors with customizable point values that users can collect and track.

Cash Rewards

Optional cash incentives to boost motivation and engagement (add funds when you're ready).

Team Challenges

Create group-based safety goals and incentives to build team accountability.

Analytics & Reporting

Comprehensive Dashboards

Get full visibility into safety metrics, engagement levels, and recognition patterns.

ROI Measurement

Track the impact of your recognition program on safety outcomes and culture.

Custom Reports

Generate and export reports tailored to your organization's specific needs.

Administration

Multi-site Management

Manage multiple locations with site-specific settings and permissions.

Custom Branding

Make Scratchie your own with your company's logo and colors.

Role-based Permissions

Set appropriate access levels for administrators, supervisors, and workers.

Optional Cash Rewards

Supercharge recognition with cash rewards

While Scratchie works great with points alone, you can add cash rewards whenever you're ready to take recognition to the next level.

Fund your rewards wallet

While Scratchie works great with points alone, you can add cash rewards whenever you're ready to take recognition to the next level.

Set award limits and controls

Define who can give cash awards and set maximum values to keep your budget predictable.

Give instant recognition

Supervisors can recognize safe behaviors on the spot with immediate cash rewards.

Track impact and results

Monitor award patterns and measure the effectiveness of your recognition program.

Create Your Business Case

Our Darwin Pro-subscribers can expect: • 43% improvement in PPE compliance across all clinical departments

• 67% increase in near-miss and hazard reporting by frontline healthcare staff

• 52% reduction in sharps-related incidents and exposure events

• 89% staff engagement in infection prevention protocols

• 38% decrease in patient handling injuries through proper lift equipment usage

FAQs

Common questions

Everything you need to know about Scratchie Pro.

What counts as an "active user"?

An active user is anyone who submits a Convo Card or gives/receives an award during the billing period. Users who only log in but don't take any actions aren't counted toward your bill.

How does the free trial work?

Your first month of Scratchie Pro is completely free, with full access to all features. After your free month, you'll only be charged based on the maximum number of active users from that month at $5 per user.

Do I need to use cash rewards?

No, cash rewards are completely optional. Scratchie works great with just points-based recognition. You can add cash rewards later if and when you're ready.

How do cash rewards work?

Cash rewards are optional. If you choose to use them, you fund a rewards wallet that supervisors can use to give cash rewards to workers. There's a 10% fee (5% on deposits + 5% on awards) to cover payment processing and transfers.

Can I cancel anytime?

Yes, you can cancel your subscription at any time without any penalties. If you cancel during your free month, you won't be charged at all.

Is Scratchie secure?

Yes, Scratchie is built with enterprise-grade security. We're ISO27001 certified and use industry-leading encryption and security practices to protect your data.

How long does it take to set up?

Most customers are up and running with Scratchie Pro in less than an hour. Our streamlined onboarding process makes it easy to add your first site and start recognizing safe behaviors right away.

FAQs

What our customers say

Don't just take our word for it. Hear from organizations that have transformed their safety culture with Scratchie Pro.

Our record this year in terms of safety is outstanding. It's probably the best start to the year that we've had and I think Scratchie's played a huge part in making that happen as well.

Debbie Elliott

General Manager

Narellan Pools

We have implemented Scratchie on several of our projects, including a high-tech manufacturing facility and a data centre, and the results have been remarkable.