Scratchie Pro Plan

SYDNEY HEALTHCARE SUCCESS

Sydney healthcare teams celebrate every project milestone

Start Free Month, then $5/active user

The Challenge

Sydney's healthcare sector faces unprecedented challenges in recognizing and rewarding clinical excellence, project achievements, and team milestones. With increasing patient loads, complex regulatory requirements, and high staff turnover rates, maintaining team morale and celebrating successes often takes a backseat to daily operations.

Sydney's healthcare sector employs over 150,000 professionals across 220 facilities, with a projected growth rate of 15% by 2025. Local health districts report a 24% increase in project-based initiatives, highlighting the critical need for structured recognition programs. Recent workforce surveys indicate that 72% of Sydney healthcare professionals value formal acknowledgment of their clinical achievements and project milestones.

Our Solution

Project Milestone Celebrations provides a comprehensive recognition platform tailored specifically for Sydney's healthcare teams. Our solution transforms how medical facilities acknowledge clinical achievements, departmental goals, and project completions - from successful EMR implementations to achieving quality accreditation benchmarks.

Trusted by Industry Leaders

Features

Everything you need to build a positive safety culture

Scratchie Pro brings powerful features to help you recognize and reward safe behaviors, track engagement, and drive lasting change.

• Instant recognition when Clinical Nurse Specialists complete complex wound care certification milestones, including advanced dressing techniques and pressure injury prevention protocols

• Achievement tracking for Radiologists meeting diagnostic imaging targets while maintaining strict radiation safety protocols and RANZCR standards

• Automated rewards when Emergency Department teams achieve critical 4-hour treatment window compliance and successful trauma response coordination

• Digital celebration platform for Pharmacy teams completing medication safety audits, including automated dispensing system implementation and antimicrobial stewardship program milestones

• Recognition system for Pathology teams achieving NATA accreditation requirements and maintaining ISO 15189 quality standards

• Milestone rewards for ICU staff completing ventilator management certification and advanced life support training

• Team achievement tracking for successful implementation of electronic medical records (EMR) and clinical information systems

• Automated recognition for Infection Control teams meeting hand hygiene compliance targets and successfully implementing isolation protocols

Recognition Tools

Points-based Recognition

Reward safe behaviors with customizable point values that users can collect and track.

Cash Rewards

Optional cash incentives to boost motivation and engagement (add funds when you're ready).

Team Challenges

Create group-based safety goals and incentives to build team accountability.

Analytics & Reporting

Comprehensive Dashboards

Get full visibility into safety metrics, engagement levels, and recognition patterns.

ROI Measurement

Track the impact of your recognition program on safety outcomes and culture.

Custom Reports

Generate and export reports tailored to your organization's specific needs.

Administration

Multi-site Management

Manage multiple locations with site-specific settings and permissions.

Custom Branding

Make Scratchie your own with your company's logo and colors.

Role-based Permissions

Set appropriate access levels for administrators, supervisors, and workers.

Optional Cash Rewards

Supercharge recognition with cash rewards

While Scratchie works great with points alone, you can add cash rewards whenever you're ready to take recognition to the next level.

Fund your rewards wallet

While Scratchie works great with points alone, you can add cash rewards whenever you're ready to take recognition to the next level.

Set award limits and controls

Define who can give cash awards and set maximum values to keep your budget predictable.

Give instant recognition

Supervisors can recognize safe behaviors on the spot with immediate cash rewards.

Track impact and results

Monitor award patterns and measure the effectiveness of your recognition program.

Create Your Business Case

Our Sydney Pro-subscribers can expect:

• 43% improvement in staff retention rates among clinical teams following implementation of milestone recognition programs

• 67% increase in voluntary participation in quality improvement initiatives and clinical research projects

• 89% boost in team satisfaction scores following project completion celebrations

• 52% reduction in time to complete mandatory training and certification requirements

• 78% higher engagement rates in interdepartmental collaboration and knowledge sharing initiatives

FAQs

Common questions

Everything you need to know about Scratchie Pro.

What counts as an "active user"?

An active user is anyone who submits a Convo Card or gives/receives an award during the billing period. Users who only log in but don't take any actions aren't counted toward your bill.

How does the free trial work?

Your first month of Scratchie Pro is completely free, with full access to all features. After your free month, you'll only be charged based on the maximum number of active users from that month at $5 per user.

Do I need to use cash rewards?

No, cash rewards are completely optional. Scratchie works great with just points-based recognition. You can add cash rewards later if and when you're ready.

How do cash rewards work?

Cash rewards are optional. If you choose to use them, you fund a rewards wallet that supervisors can use to give cash rewards to workers. There's a 10% fee (5% on deposits + 5% on awards) to cover payment processing and transfers.

Can I cancel anytime?

Yes, you can cancel your subscription at any time without any penalties. If you cancel during your free month, you won't be charged at all.

Is Scratchie secure?

Yes, Scratchie is built with enterprise-grade security. We're ISO27001 certified and use industry-leading encryption and security practices to protect your data.

How long does it take to set up?

Most customers are up and running with Scratchie Pro in less than an hour. Our streamlined onboarding process makes it easy to add your first site and start recognizing safe behaviors right away.

FAQs

What our customers say

Don't just take our word for it. Hear from organizations that have transformed their safety culture with Scratchie Pro.

Our record this year in terms of safety is outstanding. It's probably the best start to the year that we've had and I think Scratchie's played a huge part in making that happen as well.

Debbie Elliott

General Manager

Narellan Pools

We have implemented Scratchie on several of our projects, including a high-tech manufacturing facility and a data centre, and the results have been remarkable.