Scratchie Pro Plan

MELBOURNE GOVERNMENT QUALITY

Melbourne government teams achieve 50% fewer defects

Start Free Month, then $5/active user

The Challenge

Melbourne government agencies face increasing pressure to maintain exceptional quality standards while managing complex infrastructure projects, regulatory compliance, and public service delivery. Traditional recognition programs often fail to adequately reward precision work and quality excellence in specialized government roles.

Melbourne's government sector employs over 285,000 public servants across various departments. Recent Victorian Public Sector Commission data shows a 15% increase in demand for precision work recognition programs, with 73% of agencies seeking improved quality management systems. Local government infrastructure projects have grown by 22% annually, emphasizing the need for excellence in public works.

Our Solution

Our Government Quality Excellence Recognition program is specifically designed for Melbourne's public sector, offering targeted rewards for outstanding quality achievements across departments. From infrastructure maintenance to regulatory compliance, we help agencies celebrate and promote excellence in government workmanship.

Trusted by Industry Leaders

Features

Everything you need to build a positive safety culture

Scratchie Pro brings powerful features to help you recognize and reward safe behaviors, track engagement, and drive lasting change.

• Specialized recognition for Municipal Engineers completing precision infrastructure assessments, including bridge load capacity calculations and structural integrity reports with zero defects

• Quality achievement tracking for Environmental Health Officers conducting food safety inspections, maintaining 100% accuracy in compliance documentation

• Precision work rewards for Urban Planning Officers achieving perfect scores on development application assessments and zoning compliance reviews

• Excellence recognition for Government Laboratory Technicians maintaining ISO 17025 standards in water quality testing and chemical analysis

• Performance tracking for Building Surveyors completing thorough structural assessments using laser scanning equipment and advanced modeling software

• Quality milestone celebrations for Records Management Officers achieving perfect audit scores in document control and archival processes

• Peer nomination system for Asset Maintenance Teams demonstrating exceptional precision in calibrating monitoring equipment and maintaining critical infrastructure

• Departmental excellence awards for Compliance Officers achieving perfect scores in regulatory audits and inspection reports

Recognition Tools

Points-based Recognition

Reward safe behaviors with customizable point values that users can collect and track.

Cash Rewards

Optional cash incentives to boost motivation and engagement (add funds when you're ready).

Team Challenges

Create group-based safety goals and incentives to build team accountability.

Analytics & Reporting

Comprehensive Dashboards

Get full visibility into safety metrics, engagement levels, and recognition patterns.

ROI Measurement

Track the impact of your recognition program on safety outcomes and culture.

Custom Reports

Generate and export reports tailored to your organization's specific needs.

Administration

Multi-site Management

Manage multiple locations with site-specific settings and permissions.

Custom Branding

Make Scratchie your own with your company's logo and colors.

Role-based Permissions

Set appropriate access levels for administrators, supervisors, and workers.

Optional Cash Rewards

Supercharge recognition with cash rewards

While Scratchie works great with points alone, you can add cash rewards whenever you're ready to take recognition to the next level.

Fund your rewards wallet

While Scratchie works great with points alone, you can add cash rewards whenever you're ready to take recognition to the next level.

Set award limits and controls

Define who can give cash awards and set maximum values to keep your budget predictable.

Give instant recognition

Supervisors can recognize safe behaviors on the spot with immediate cash rewards.

Track impact and results

Monitor award patterns and measure the effectiveness of your recognition program.

Create Your Business Case

Our Melbourne Pro-subscribers can expect:

• 43% improvement in first-time quality pass rates for infrastructure maintenance projects

• 67% reduction in documentation errors across government departments

• 89% increase in employee satisfaction with quality recognition programs

• 52% decrease in rework requirements for government construction projects

• 94% accuracy rate in regulatory compliance documentation and reporting

FAQs

Common questions

Everything you need to know about Scratchie Pro.

What counts as an "active user"?

An active user is anyone who submits a Convo Card or gives/receives an award during the billing period. Users who only log in but don't take any actions aren't counted toward your bill.

How does the free trial work?

Your first month of Scratchie Pro is completely free, with full access to all features. After your free month, you'll only be charged based on the maximum number of active users from that month at $5 per user.

Do I need to use cash rewards?

No, cash rewards are completely optional. Scratchie works great with just points-based recognition. You can add cash rewards later if and when you're ready.

How do cash rewards work?

Cash rewards are optional. If you choose to use them, you fund a rewards wallet that supervisors can use to give cash rewards to workers. There's a 10% fee (5% on deposits + 5% on awards) to cover payment processing and transfers.

Can I cancel anytime?

Yes, you can cancel your subscription at any time without any penalties. If you cancel during your free month, you won't be charged at all.

Is Scratchie secure?

Yes, Scratchie is built with enterprise-grade security. We're ISO27001 certified and use industry-leading encryption and security practices to protect your data.

How long does it take to set up?

Most customers are up and running with Scratchie Pro in less than an hour. Our streamlined onboarding process makes it easy to add your first site and start recognizing safe behaviors right away.

FAQs

What our customers say

Don't just take our word for it. Hear from organizations that have transformed their safety culture with Scratchie Pro.

Our record this year in terms of safety is outstanding. It's probably the best start to the year that we've had and I think Scratchie's played a huge part in making that happen as well.

Debbie Elliott

General Manager

Narellan Pools

We have implemented Scratchie on several of our projects, including a high-tech manufacturing facility and a data centre, and the results have been remarkable.