Scratchie Pro Plan

DARWIN FOOD PROCESSING SAFETY

Darwin food processing teams achieve 50% safer workplaces

Start Free Month, then $5/active user

The Challenge

Darwin's food processing facilities face unique safety challenges, from maintaining hygiene standards in high-temperature environments to managing complex equipment safety protocols. Production line operators, quality control inspectors, and maintenance technicians must constantly balance productivity with strict safety requirements across processing, packaging, and cold storage operations.

Darwin's food processing sector employs over 2,500 workers across meat processing, seafood handling, and produce packaging facilities. Local regulations require strict adherence to Food Standards Code requirements and Territory-specific hygiene protocols. Our platform is customized to meet Northern Territory Food Act compliance while addressing the unique challenges of operating in Darwin's tropical climate.

Our Solution

Our digital recognition platform transforms safety behavior in food processing facilities by providing instant rewards for proactive safety actions. From documenting equipment sanitization procedures to reporting potential contamination risks, workers receive immediate recognition through their mobile devices. This systematic approach has proven to boost compliance rates and create a positive safety culture specific to food processing operations.

Trusted by Industry Leaders

Features

Everything you need to build a positive safety culture

Scratchie Pro brings powerful features to help you recognize and reward safe behaviors, track engagement, and drive lasting change.

• Instant rewards when production line operators complete pre-shift sanitization protocols, including proper cleaning of conveyor systems, mixing equipment, and cutting machinery

• Mobile hazard reporting system for quality control inspectors to document food safety risks, equipment malfunctions, or hygiene violations with photo evidence

• PPE compliance recognition program specifically for cold storage workers maintaining proper use of thermal gear, non-slip footwear, and cut-resistant gloves

• Digital safety checklists for maintenance technicians completing lockout/tagout procedures on processing equipment, packaging machinery, and refrigeration systems

• Automated milestone celebrations when processing teams achieve food safety certification renewals or complete HACCP training requirements

• Real-time recognition when sanitation crews properly handle chemical cleaning agents and follow correct dilution protocols

• Mobile reporting system for identifying potential cross-contamination risks in raw material handling areas

• Instant rewards for proper execution of allergen control procedures and changeover cleaning protocols

Recognition Tools

Points-based Recognition

Reward safe behaviors with customizable point values that users can collect and track.

Cash Rewards

Optional cash incentives to boost motivation and engagement (add funds when you're ready).

Team Challenges

Create group-based safety goals and incentives to build team accountability.

Analytics & Reporting

Comprehensive Dashboards

Get full visibility into safety metrics, engagement levels, and recognition patterns.

ROI Measurement

Track the impact of your recognition program on safety outcomes and culture.

Custom Reports

Generate and export reports tailored to your organization's specific needs.

Administration

Multi-site Management

Manage multiple locations with site-specific settings and permissions.

Custom Branding

Make Scratchie your own with your company's logo and colors.

Role-based Permissions

Set appropriate access levels for administrators, supervisors, and workers.

Optional Cash Rewards

Supercharge recognition with cash rewards

While Scratchie works great with points alone, you can add cash rewards whenever you're ready to take recognition to the next level.

Fund your rewards wallet

While Scratchie works great with points alone, you can add cash rewards whenever you're ready to take recognition to the next level.

Set award limits and controls

Define who can give cash awards and set maximum values to keep your budget predictable.

Give instant recognition

Supervisors can recognize safe behaviors on the spot with immediate cash rewards.

Track impact and results

Monitor award patterns and measure the effectiveness of your recognition program.

Create Your Business Case

Our Darwin Pro-subscribers can expect:

• 52% increase in proper documentation of critical control point monitoring

• 43% improvement in timely completion of equipment sanitization procedures

• 67% higher engagement in food safety training programs

• 38% reduction in hygiene-related incidents

• 91% worker participation in hazard reporting initiatives

FAQs

Common questions

Everything you need to know about Scratchie Pro.

What counts as an "active user"?

An active user is anyone who submits a Convo Card or gives/receives an award during the billing period. Users who only log in but don't take any actions aren't counted toward your bill.

How does the free trial work?

Your first month of Scratchie Pro is completely free, with full access to all features. After your free month, you'll only be charged based on the maximum number of active users from that month at $5 per user.

Do I need to use cash rewards?

No, cash rewards are completely optional. Scratchie works great with just points-based recognition. You can add cash rewards later if and when you're ready.

How do cash rewards work?

Cash rewards are optional. If you choose to use them, you fund a rewards wallet that supervisors can use to give cash rewards to workers. There's a 10% fee (5% on deposits + 5% on awards) to cover payment processing and transfers.

Can I cancel anytime?

Yes, you can cancel your subscription at any time without any penalties. If you cancel during your free month, you won't be charged at all.

Is Scratchie secure?

Yes, Scratchie is built with enterprise-grade security. We're ISO27001 certified and use industry-leading encryption and security practices to protect your data.

How long does it take to set up?

Most customers are up and running with Scratchie Pro in less than an hour. Our streamlined onboarding process makes it easy to add your first site and start recognizing safe behaviors right away.

FAQs

What our customers say

Don't just take our word for it. Hear from organizations that have transformed their safety culture with Scratchie Pro.

Our record this year in terms of safety is outstanding. It's probably the best start to the year that we've had and I think Scratchie's played a huge part in making that happen as well.

Debbie Elliott

General Manager

Narellan Pools

We have implemented Scratchie on several of our projects, including a high-tech manufacturing facility and a data centre, and the results have been remarkable.