Scratchie Pro Plan

SYDNEY FOOD PROCESSING QUALITY

Sydney food processing teams achieve 50% fewer defects

Start Free Month, then $5/active user

The Challenge

Sydney's food processing facilities face increasing pressure to maintain exceptional quality standards while managing high production volumes. With strict HACCP compliance requirements, equipment maintenance demands, and workforce turnover challenges, maintaining consistent quality excellence can be difficult. Our research shows that 67% of Sydney food processing facilities struggle with quality consistency across shifts, while 43% report challenges with employee engagement in quality initiatives.

Sydney's food processing sector employs over 12,000 workers across 450+ facilities, with a projected growth rate of 4.2% annually. Local facilities face unique challenges including high energy costs, strict regulatory requirements, and increasing consumer demands for premium quality products. Recent industry surveys indicate that 72% of Sydney food processors are actively seeking solutions to improve quality consistency and reduce waste, while 84% report challenges with employee engagement in quality initiatives.

Our Solution

Our Quality Excellence Recognition program is specifically designed for Sydney's food processing sector, addressing unique challenges in maintaining HACCP compliance, equipment sanitization, and product quality standards. By implementing a structured recognition system that rewards precision work and quality achievements, facilities can significantly improve their quality metrics while boosting employee engagement and retention. The program integrates seamlessly with existing quality management systems and provides real-time recognition for excellence in critical areas like contamination prevention, equipment maintenance, and product consistency.

Trusted by Industry Leaders

Features

Everything you need to build a positive safety culture

Scratchie Pro brings powerful features to help you recognize and reward safe behaviors, track engagement, and drive lasting change.

• Instant recognition for Production Line Operators who achieve zero-defect runs on high-speed packaging lines, including proper seal integrity checks and weight consistency verification

• Quality achievement tracking for Sanitation Technicians completing thorough CIP (Clean-in-Place) procedures, including chemical concentration monitoring and temperature logging

• Performance rewards for Quality Control Inspectors maintaining perfect documentation of critical control points (CCPs) and corrective actions in HACCP monitoring

• Excellence recognition for Maintenance Technicians achieving optimal equipment calibration on metal detectors, checkweighers, and x-ray inspection systems

• Milestone awards for Process Engineers implementing successful quality improvements in thermal processing operations and achieving target F-values

• Team recognition for achieving perfect audit scores on monthly third-party food safety inspections, including proper allergen control protocols

• Special commendation system for Production Supervisors maintaining consistent quality across multiple shift handovers and product changeovers

• Peer nomination program highlighting exceptional attention to detail in following Standard Operating Procedures (SOPs) for critical processing steps

Recognition Tools

Points-based Recognition

Reward safe behaviors with customizable point values that users can collect and track.

Cash Rewards

Optional cash incentives to boost motivation and engagement (add funds when you're ready).

Team Challenges

Create group-based safety goals and incentives to build team accountability.

Analytics & Reporting

Comprehensive Dashboards

Get full visibility into safety metrics, engagement levels, and recognition patterns.

ROI Measurement

Track the impact of your recognition program on safety outcomes and culture.

Custom Reports

Generate and export reports tailored to your organization's specific needs.

Administration

Multi-site Management

Manage multiple locations with site-specific settings and permissions.

Custom Branding

Make Scratchie your own with your company's logo and colors.

Role-based Permissions

Set appropriate access levels for administrators, supervisors, and workers.

Optional Cash Rewards

Supercharge recognition with cash rewards

While Scratchie works great with points alone, you can add cash rewards whenever you're ready to take recognition to the next level.

Fund your rewards wallet

While Scratchie works great with points alone, you can add cash rewards whenever you're ready to take recognition to the next level.

Set award limits and controls

Define who can give cash awards and set maximum values to keep your budget predictable.

Give instant recognition

Supervisors can recognize safe behaviors on the spot with immediate cash rewards.

Track impact and results

Monitor award patterns and measure the effectiveness of your recognition program.

Create Your Business Case

Our Sydney Pro-subscribers can expect:

• 43% reduction in quality-related product holds and recalls through improved process control adherence

• 67% increase in employee participation in quality improvement initiatives and HACCP monitoring

• 52% improvement in first-pass quality rates on high-speed packaging lines

• 78% reduction in customer complaints related to product quality and consistency

• 91% employee satisfaction with quality recognition programs and incentives

FAQs

Common questions

Everything you need to know about Scratchie Pro.

What counts as an "active user"?

An active user is anyone who submits a Convo Card or gives/receives an award during the billing period. Users who only log in but don't take any actions aren't counted toward your bill.

How does the free trial work?

Your first month of Scratchie Pro is completely free, with full access to all features. After your free month, you'll only be charged based on the maximum number of active users from that month at $5 per user.

Do I need to use cash rewards?

No, cash rewards are completely optional. Scratchie works great with just points-based recognition. You can add cash rewards later if and when you're ready.

How do cash rewards work?

Cash rewards are optional. If you choose to use them, you fund a rewards wallet that supervisors can use to give cash rewards to workers. There's a 10% fee (5% on deposits + 5% on awards) to cover payment processing and transfers.

Can I cancel anytime?

Yes, you can cancel your subscription at any time without any penalties. If you cancel during your free month, you won't be charged at all.

Is Scratchie secure?

Yes, Scratchie is built with enterprise-grade security. We're ISO27001 certified and use industry-leading encryption and security practices to protect your data.

How long does it take to set up?

Most customers are up and running with Scratchie Pro in less than an hour. Our streamlined onboarding process makes it easy to add your first site and start recognizing safe behaviors right away.

FAQs

What our customers say

Don't just take our word for it. Hear from organizations that have transformed their safety culture with Scratchie Pro.

Our record this year in terms of safety is outstanding. It's probably the best start to the year that we've had and I think Scratchie's played a huge part in making that happen as well.

Debbie Elliott

General Manager

Narellan Pools

We have implemented Scratchie on several of our projects, including a high-tech manufacturing facility and a data centre, and the results have been remarkable.