Scratchie Pro Plan

BRISBANE FOOD PROCESSING QUALITY

Brisbane food processing teams achieve 50% fewer defects

Start Free Month, then $5/active user

The Challenge

Brisbane's food processing industry faces increasing pressure to maintain exceptional quality standards while managing complex production schedules, strict compliance requirements, and evolving food safety regulations. Facilities struggle to consistently recognize and reward outstanding performance in critical areas like HACCP compliance, contamination prevention, and production efficiency.

Brisbane's food processing sector employs over 12,000 workers across 450+ facilities, contributing $3.2 billion annually to the local economy. Recent industry surveys show 73% of facilities struggle with consistent quality recognition programs, while 82% report challenges maintaining worker engagement in quality initiatives. Local regulatory requirements, including Food Standards Code compliance and Queensland Food Act regulations, create additional complexity in managing quality programs.

Our Solution

Our Food Processing Excellence Award Program provides a comprehensive framework for recognizing and rewarding exceptional quality achievements in Brisbane's food processing facilities. The program aligns with FSANZ guidelines, ISO 22000 standards, and local food safety regulations while delivering measurable improvements in product quality, worker engagement, and operational efficiency.

Trusted by Industry Leaders

Features

Everything you need to build a positive safety culture

Scratchie Pro brings powerful features to help you recognize and reward safe behaviors, track engagement, and drive lasting change.

• Automated recognition system for Quality Assurance Technicians who maintain perfect documentation of Critical Control Points (CCPs) and complete all required microbiological testing protocols within specified timeframes

• Real-time rewards for Production Line Operators achieving zero-defect runs on high-speed packaging equipment including Tetra Pak fillers, MAP systems, and vertical form-fill-seal machines

• Excellence tracking for Sanitation Specialists who exceed ATP testing standards and maintain optimal cleaning verification scores on processing equipment including spiral freezers, retorts, and continuous cooking systems

• Performance recognition for Maintenance Technicians completing preventive maintenance schedules on critical equipment like homogenizers, plate heat exchangers, and industrial mixers with zero unplanned downtime

• Quality milestone achievements for Laboratory Technicians maintaining accurate calibration records and conducting thorough pathogen testing including Listeria, Salmonella, and E. coli monitoring

• Peer nomination system for Process Control Specialists who optimize production parameters and achieve consistent product specifications across batch operations

• Special recognition for Food Safety Coordinators implementing effective allergen control programs and maintaining detailed traceability records

• Innovation awards for Production Supervisors who successfully implement new quality control measures or process improvements that enhance product consistency

Recognition Tools

Points-based Recognition

Reward safe behaviors with customizable point values that users can collect and track.

Cash Rewards

Optional cash incentives to boost motivation and engagement (add funds when you're ready).

Team Challenges

Create group-based safety goals and incentives to build team accountability.

Analytics & Reporting

Comprehensive Dashboards

Get full visibility into safety metrics, engagement levels, and recognition patterns.

ROI Measurement

Track the impact of your recognition program on safety outcomes and culture.

Custom Reports

Generate and export reports tailored to your organization's specific needs.

Administration

Multi-site Management

Manage multiple locations with site-specific settings and permissions.

Custom Branding

Make Scratchie your own with your company's logo and colors.

Role-based Permissions

Set appropriate access levels for administrators, supervisors, and workers.

Optional Cash Rewards

Supercharge recognition with cash rewards

While Scratchie works great with points alone, you can add cash rewards whenever you're ready to take recognition to the next level.

Fund your rewards wallet

While Scratchie works great with points alone, you can add cash rewards whenever you're ready to take recognition to the next level.

Set award limits and controls

Define who can give cash awards and set maximum values to keep your budget predictable.

Give instant recognition

Supervisors can recognize safe behaviors on the spot with immediate cash rewards.

Track impact and results

Monitor award patterns and measure the effectiveness of your recognition program.

Create Your Business Case

Our Brisbane Pro-subscribers can expect:

• 43% reduction in quality-related product holds and recalls through improved process control and documentation

• 67% increase in first-pass quality rates on high-speed packaging lines

• 89% improvement in HACCP compliance audit scores

• 52% decrease in customer complaints related to product quality or consistency

• 78% higher employee engagement in quality improvement initiatives

FAQs

Common questions

Everything you need to know about Scratchie Pro.

What counts as an "active user"?

An active user is anyone who submits a Convo Card or gives/receives an award during the billing period. Users who only log in but don't take any actions aren't counted toward your bill.

How does the free trial work?

Your first month of Scratchie Pro is completely free, with full access to all features. After your free month, you'll only be charged based on the maximum number of active users from that month at $5 per user.

Do I need to use cash rewards?

No, cash rewards are completely optional. Scratchie works great with just points-based recognition. You can add cash rewards later if and when you're ready.

How do cash rewards work?

Cash rewards are optional. If you choose to use them, you fund a rewards wallet that supervisors can use to give cash rewards to workers. There's a 10% fee (5% on deposits + 5% on awards) to cover payment processing and transfers.

Can I cancel anytime?

Yes, you can cancel your subscription at any time without any penalties. If you cancel during your free month, you won't be charged at all.

Is Scratchie secure?

Yes, Scratchie is built with enterprise-grade security. We're ISO27001 certified and use industry-leading encryption and security practices to protect your data.

How long does it take to set up?

Most customers are up and running with Scratchie Pro in less than an hour. Our streamlined onboarding process makes it easy to add your first site and start recognizing safe behaviors right away.

FAQs

What our customers say

Don't just take our word for it. Hear from organizations that have transformed their safety culture with Scratchie Pro.

Our record this year in terms of safety is outstanding. It's probably the best start to the year that we've had and I think Scratchie's played a huge part in making that happen as well.

Debbie Elliott

General Manager

Narellan Pools

We have implemented Scratchie on several of our projects, including a high-tech manufacturing facility and a data centre, and the results have been remarkable.