Scratchie Pro Plan

BRISBANE FINANCE & BANKING SAFETY

Brisbane finance & banking teams achieve 50% safer workplaces

Start Free Month, then $5/active user

The Challenge

Brisbane's finance & banking sector faces unique safety challenges across retail branches, data centers, and cash handling facilities. With over 47,000 finance professionals working across 380+ locations in Greater Brisbane, maintaining consistent safety protocols and engagement is crucial. Traditional safety programs often fail to address sector-specific risks like cash-in-transit security, ergonomic hazards in customer service positions, and cybersecurity physical access controls.

Brisbane's financial district, centered around Eagle Street and the Golden Triangle, hosts over 75% of Queensland's banking operations. Recent WorkSafe Queensland data shows finance sector workplace incidents cost Brisbane institutions $47M annually, with ergonomic injuries and security-related incidents being primary concerns. Local compliance requirements include strict adherence to AS/NZS 3745:2010 for emergency control procedures and AS/NZS 4485.1:1997 for security for financial institutions.

Our Solution

Our Safety Recognition & Rewards platform delivers immediate positive reinforcement for safe behaviors specific to finance & banking operations. From recognizing tellers who properly follow dual control procedures to rewarding IT staff for maintaining clean data center environments, our system drives engagement through instant digital rewards. The platform integrates seamlessly with existing security protocols and compliance frameworks used by major Brisbane financial institutions.

Trusted by Industry Leaders

Features

Everything you need to build a positive safety culture

Scratchie Pro brings powerful features to help you recognize and reward safe behaviors, track engagement, and drive lasting change.

• Instant rewards when bank tellers complete dual control verification for vault access, including witness documentation and time-stamp logging

• Mobile recognition for branch security officers completing perimeter checks, CCTV system verification, and emergency exit pathway clearance

• Digital rewards for data center technicians maintaining clean room protocols, including proper PPE usage and contamination prevention procedures

• Automated recognition when cash handling staff complete required security screening protocols and personal belongings storage procedures

• Hazard reporting incentives for facilities staff identifying slip/trip risks in public banking halls or maintenance issues in secure areas

• Milestone celebrations when branches achieve quarterly security audit compliance and maintain incident-free periods

• Recognition for ATM servicing teams following proper cash replenishment safety protocols and maintaining chain of custody documentation

• Instant rewards for cybersecurity teams completing physical access control checks and maintaining secure zone integrity

Recognition Tools

Points-based Recognition

Reward safe behaviors with customizable point values that users can collect and track.

Cash Rewards

Optional cash incentives to boost motivation and engagement (add funds when you're ready).

Team Challenges

Create group-based safety goals and incentives to build team accountability.

Analytics & Reporting

Comprehensive Dashboards

Get full visibility into safety metrics, engagement levels, and recognition patterns.

ROI Measurement

Track the impact of your recognition program on safety outcomes and culture.

Custom Reports

Generate and export reports tailored to your organization's specific needs.

Administration

Multi-site Management

Manage multiple locations with site-specific settings and permissions.

Custom Branding

Make Scratchie your own with your company's logo and colors.

Role-based Permissions

Set appropriate access levels for administrators, supervisors, and workers.

Optional Cash Rewards

Supercharge recognition with cash rewards

While Scratchie works great with points alone, you can add cash rewards whenever you're ready to take recognition to the next level.

Fund your rewards wallet

While Scratchie works great with points alone, you can add cash rewards whenever you're ready to take recognition to the next level.

Set award limits and controls

Define who can give cash awards and set maximum values to keep your budget predictable.

Give instant recognition

Supervisors can recognize safe behaviors on the spot with immediate cash rewards.

Track impact and results

Monitor award patterns and measure the effectiveness of your recognition program.

Create Your Business Case

Our Brisbane Pro-subscribers can expect:

• 43% increase in hazard reporting across retail banking locations and processing centers

• 67% improvement in dual control procedure compliance for high-security areas

• 52% reduction in workplace injuries related to cash handling and repetitive tasks

• 91% employee participation in branch security and safety initiatives

• 38% decrease in security protocol violations across all operational areas

FAQs

Common questions

Everything you need to know about Scratchie Pro.

What counts as an "active user"?

An active user is anyone who submits a Convo Card or gives/receives an award during the billing period. Users who only log in but don't take any actions aren't counted toward your bill.

How does the free trial work?

Your first month of Scratchie Pro is completely free, with full access to all features. After your free month, you'll only be charged based on the maximum number of active users from that month at $5 per user.

Do I need to use cash rewards?

No, cash rewards are completely optional. Scratchie works great with just points-based recognition. You can add cash rewards later if and when you're ready.

How do cash rewards work?

Cash rewards are optional. If you choose to use them, you fund a rewards wallet that supervisors can use to give cash rewards to workers. There's a 10% fee (5% on deposits + 5% on awards) to cover payment processing and transfers.

Can I cancel anytime?

Yes, you can cancel your subscription at any time without any penalties. If you cancel during your free month, you won't be charged at all.

Is Scratchie secure?

Yes, Scratchie is built with enterprise-grade security. We're ISO27001 certified and use industry-leading encryption and security practices to protect your data.

How long does it take to set up?

Most customers are up and running with Scratchie Pro in less than an hour. Our streamlined onboarding process makes it easy to add your first site and start recognizing safe behaviors right away.

FAQs

What our customers say

Don't just take our word for it. Hear from organizations that have transformed their safety culture with Scratchie Pro.

Our record this year in terms of safety is outstanding. It's probably the best start to the year that we've had and I think Scratchie's played a huge part in making that happen as well.

Debbie Elliott

General Manager

Narellan Pools

We have implemented Scratchie on several of our projects, including a high-tech manufacturing facility and a data centre, and the results have been remarkable.