Scratchie Pro Plan

SYDNEY FACILITIES MANAGEMENT SAFETY

Sydney facilities management teams achieve 50% safer workplaces

Start Free Month, then $5/active user

The Challenge

Sydney facilities managers face increasing pressure to maintain rigorous PPE compliance and safety standards across diverse property portfolios. With the NSW Work Health and Safety Act requiring strict adherence to safety protocols, traditional enforcement methods often fall short in achieving consistent compliance.

Sydney's facilities management sector employs over 45,000 workers across 3,200+ commercial properties. Recent SafeWork NSW data shows a 23% increase in compliance inspections, with PPE violations remaining a top citation. Our platform addresses these challenges while meeting NSW Work Health and Safety Regulation requirements.

Our Solution

Our Safety Recognition & Rewards platform transforms PPE compliance in facilities management through instant digital recognition. By incentivizing proper safety practices among maintenance technicians, cleaning staff, and property officers, we help Sydney facilities achieve measurable improvements in safety performance and regulatory compliance.

Trusted by Industry Leaders

Features

Everything you need to build a positive safety culture

Scratchie Pro brings powerful features to help you recognize and reward safe behaviors, track engagement, and drive lasting change.

• Instant rewards when maintenance technicians properly utilize fall protection equipment during high-rise window cleaning and façade maintenance

• Mobile hazard reporting with photo verification for building services contractors identifying electrical hazards, structural defects, or chemical storage violations

• Automated PPE compliance tracking for cleaning staff using proper respiratory protection when handling industrial cleaning agents

• Digital recognition when facilities officers complete proper lockout/tagout procedures on HVAC systems and electrical equipment

• Safety milestone celebrations for achieving 30/60/90 days without reportable incidents across property portfolios

• Real-time rewards when security personnel complete thorough incident reports including CCTV footage review and access control checks

• Recognition for maintenance teams properly implementing confined space entry procedures in utility access areas

• Instant incentives for proper chemical handling and SDS documentation by cleaning contractors

Recognition Tools

Points-based Recognition

Reward safe behaviors with customizable point values that users can collect and track.

Cash Rewards

Optional cash incentives to boost motivation and engagement (add funds when you're ready).

Team Challenges

Create group-based safety goals and incentives to build team accountability.

Analytics & Reporting

Comprehensive Dashboards

Get full visibility into safety metrics, engagement levels, and recognition patterns.

ROI Measurement

Track the impact of your recognition program on safety outcomes and culture.

Custom Reports

Generate and export reports tailored to your organization's specific needs.

Administration

Multi-site Management

Manage multiple locations with site-specific settings and permissions.

Custom Branding

Make Scratchie your own with your company's logo and colors.

Role-based Permissions

Set appropriate access levels for administrators, supervisors, and workers.

Optional Cash Rewards

Supercharge recognition with cash rewards

While Scratchie works great with points alone, you can add cash rewards whenever you're ready to take recognition to the next level.

Fund your rewards wallet

While Scratchie works great with points alone, you can add cash rewards whenever you're ready to take recognition to the next level.

Set award limits and controls

Define who can give cash awards and set maximum values to keep your budget predictable.

Give instant recognition

Supervisors can recognize safe behaviors on the spot with immediate cash rewards.

Track impact and results

Monitor award patterns and measure the effectiveness of your recognition program.

Create Your Business Case

Our Sydney Pro-subscribers can expect:

• 43% increase in PPE compliance across maintenance and cleaning teams

• 67% improvement in hazard reporting for high-risk maintenance activities

• 52% reduction in workplace incidents related to improper equipment operation

• 89% worker engagement in safety recognition programs across property portfolios

• 4.8x ROI through reduced insurance premiums and incident-related costs

FAQs

Common questions

Everything you need to know about Scratchie Pro.

What counts as an "active user"?

An active user is anyone who submits a Convo Card or gives/receives an award during the billing period. Users who only log in but don't take any actions aren't counted toward your bill.

How does the free trial work?

Your first month of Scratchie Pro is completely free, with full access to all features. After your free month, you'll only be charged based on the maximum number of active users from that month at $5 per user.

Do I need to use cash rewards?

No, cash rewards are completely optional. Scratchie works great with just points-based recognition. You can add cash rewards later if and when you're ready.

How do cash rewards work?

Cash rewards are optional. If you choose to use them, you fund a rewards wallet that supervisors can use to give cash rewards to workers. There's a 10% fee (5% on deposits + 5% on awards) to cover payment processing and transfers.

Can I cancel anytime?

Yes, you can cancel your subscription at any time without any penalties. If you cancel during your free month, you won't be charged at all.

Is Scratchie secure?

Yes, Scratchie is built with enterprise-grade security. We're ISO27001 certified and use industry-leading encryption and security practices to protect your data.

How long does it take to set up?

Most customers are up and running with Scratchie Pro in less than an hour. Our streamlined onboarding process makes it easy to add your first site and start recognizing safe behaviors right away.

FAQs

What our customers say

Don't just take our word for it. Hear from organizations that have transformed their safety culture with Scratchie Pro.

Our record this year in terms of safety is outstanding. It's probably the best start to the year that we've had and I think Scratchie's played a huge part in making that happen as well.

Debbie Elliott

General Manager

Narellan Pools

We have implemented Scratchie on several of our projects, including a high-tech manufacturing facility and a data centre, and the results have been remarkable.