Scratchie Pro Plan

BRISBANE FACILITIES MANAGEMENT SAFETY

Brisbane facilities management teams achieve 50% safer workplaces

Start Free Month, then $5/active user

The Challenge

Brisbane facilities managers face unique safety challenges across commercial, industrial and institutional properties. From maintaining HVAC systems at height to managing hazardous materials and coordinating contractor safety, the risks are significant. Traditional safety programs often fail to engage maintenance technicians, building engineers, and grounds crews in proactive safety behaviors.

Brisbane's facilities management sector employs over 12,000 workers across 450+ commercial and industrial properties. Local safety regulations require strict compliance with Work Health and Safety Act 2011 (QLD) and specific codes of practice for high-risk maintenance activities. Recent WorkCover Queensland data shows facilities management incidents cost employers an average of $27,500 per claim.

Our Solution

Safety Recognition & Rewards transforms facilities management safety culture through instant digital recognition of safe work practices. Our mobile platform makes it easy for facility supervisors to reward maintenance teams for thorough equipment inspections, proper PPE use, and hazard reporting. The result? Increased safety engagement, fewer incidents, and measurable ROI.

Trusted by Industry Leaders

Features

Everything you need to build a positive safety culture

Scratchie Pro brings powerful features to help you recognize and reward safe behaviors, track engagement, and drive lasting change.

• Instant rewards when building maintenance technicians complete thorough HVAC safety inspections including lockout/tagout procedures, fall protection checks, and confined space permits

• Mobile hazard reporting with photo evidence for facility risks like damaged electrical panels, chemical spills, blocked fire exits, or tripping hazards in common areas

• PPE compliance recognition when grounds maintenance crews properly use safety equipment including cut-resistant gloves, safety glasses, and hearing protection while operating landscaping equipment

• Digital safety wallets track points earned by cleaning staff for following proper chemical handling procedures, using wet floor signs, and maintaining SDS documentation

• Milestone celebrations when facility teams achieve safety targets like 365 days without a lost-time incident or 100% completion of monthly safety audits

• Near-miss reporting rewards for maintenance personnel who identify and document potential incidents like unstable shelving, damaged dock levelers, or malfunctioning security systems

• Safety suggestion incentives when building engineers propose improvements to work procedures, equipment maintenance schedules, or contractor safety protocols

• Compliance verification rewards for facility managers who complete required safety training, maintain proper certifications, and ensure contractor compliance with Brisbane workplace safety regulations

Recognition Tools

Points-based Recognition

Reward safe behaviors with customizable point values that users can collect and track.

Cash Rewards

Optional cash incentives to boost motivation and engagement (add funds when you're ready).

Team Challenges

Create group-based safety goals and incentives to build team accountability.

Analytics & Reporting

Comprehensive Dashboards

Get full visibility into safety metrics, engagement levels, and recognition patterns.

ROI Measurement

Track the impact of your recognition program on safety outcomes and culture.

Custom Reports

Generate and export reports tailored to your organization's specific needs.

Administration

Multi-site Management

Manage multiple locations with site-specific settings and permissions.

Custom Branding

Make Scratchie your own with your company's logo and colors.

Role-based Permissions

Set appropriate access levels for administrators, supervisors, and workers.

Optional Cash Rewards

Supercharge recognition with cash rewards

While Scratchie works great with points alone, you can add cash rewards whenever you're ready to take recognition to the next level.

Fund your rewards wallet

While Scratchie works great with points alone, you can add cash rewards whenever you're ready to take recognition to the next level.

Set award limits and controls

Define who can give cash awards and set maximum values to keep your budget predictable.

Give instant recognition

Supervisors can recognize safe behaviors on the spot with immediate cash rewards.

Track impact and results

Monitor award patterns and measure the effectiveness of your recognition program.

Create Your Business Case

Our Brisbane Pro-subscribers can expect: • 47% increase in hazard reporting across commercial and industrial facilities

• 32% reduction in slip, trip and fall incidents in common areas and mechanical rooms

• 89% worker engagement in daily safety procedures and PPE compliance

• 63% improvement in contractor safety documentation and verification

• 41% faster response time to reported safety issues and maintenance concerns

FAQs

Common questions

Everything you need to know about Scratchie Pro.

What counts as an "active user"?

An active user is anyone who submits a Convo Card or gives/receives an award during the billing period. Users who only log in but don't take any actions aren't counted toward your bill.

How does the free trial work?

Your first month of Scratchie Pro is completely free, with full access to all features. After your free month, you'll only be charged based on the maximum number of active users from that month at $5 per user.

Do I need to use cash rewards?

No, cash rewards are completely optional. Scratchie works great with just points-based recognition. You can add cash rewards later if and when you're ready.

How do cash rewards work?

Cash rewards are optional. If you choose to use them, you fund a rewards wallet that supervisors can use to give cash rewards to workers. There's a 10% fee (5% on deposits + 5% on awards) to cover payment processing and transfers.

Can I cancel anytime?

Yes, you can cancel your subscription at any time without any penalties. If you cancel during your free month, you won't be charged at all.

Is Scratchie secure?

Yes, Scratchie is built with enterprise-grade security. We're ISO27001 certified and use industry-leading encryption and security practices to protect your data.

How long does it take to set up?

Most customers are up and running with Scratchie Pro in less than an hour. Our streamlined onboarding process makes it easy to add your first site and start recognizing safe behaviors right away.

FAQs

What our customers say

Don't just take our word for it. Hear from organizations that have transformed their safety culture with Scratchie Pro.

Our record this year in terms of safety is outstanding. It's probably the best start to the year that we've had and I think Scratchie's played a huge part in making that happen as well.

Debbie Elliott

General Manager

Narellan Pools

We have implemented Scratchie on several of our projects, including a high-tech manufacturing facility and a data centre, and the results have been remarkable.