Scratchie Pro Plan

PERTH FACILITIES MANAGEMENT SAFETY

Perth facilities management teams achieve 50% safer workplaces

Start Free Month, then $5/active user

The Challenge

Perth's facilities management sector faces increasing pressure to maintain exceptional quality standards while managing aging infrastructure, complex building systems, and evolving compliance requirements. Maintenance teams struggle with consistent quality documentation, standardized work procedures, and recognition of superior craftsmanship.

Perth's facilities management sector employs over 12,000 maintenance professionals managing $47 billion worth of commercial, industrial, and institutional assets. Recent market analysis shows increasing demand for skilled maintenance craftspeople, with 23% growth projected over the next five years. Local regulations require strict compliance with AS/NZS 3000 for electrical maintenance, AS 1851 for fire safety systems, and AS/NZS 3666 for air-handling and water systems.

Our Solution

Our Quality Excellence Recognition program transforms facilities management performance by implementing a structured system for identifying, rewarding, and replicating exceptional maintenance craftsmanship. The platform combines digital quality tracking, peer recognition, and achievement milestones specifically designed for facilities maintenance teams.

Trusted by Industry Leaders

Features

Everything you need to build a positive safety culture

Scratchie Pro brings powerful features to help you recognize and reward safe behaviors, track engagement, and drive lasting change.

• Instant recognition when Building Services Technicians complete detailed mechanical plant inspections including chiller efficiency tests, BMS optimization, and preventive maintenance protocols

• Performance tracking for Maintenance Electricians conducting thermal imaging surveys, power quality analysis, and emergency lighting testing with zero-defect outcomes

• Quality milestone rewards for HVAC Technicians achieving perfect scores on air handling unit maintenance, including filter changes, coil cleaning, and belt tension checks

• Peer nomination system for Facilities Coordinators who excel in critical tasks like fire safety system testing, emergency response coordination, and building compliance audits

• Digital documentation platform for Maintenance Plumbers completing backflow prevention device testing, thermostatic mixing valve maintenance, and hydraulic system repairs

• Achievement tracking for Building Automation Specialists optimizing energy management systems, implementing fault detection diagnostics, and maintaining critical control sequences

• Recognition program for Facilities Managers who implement innovative maintenance strategies, improve building performance metrics, and enhance occupant satisfaction scores

Recognition Tools

Points-based Recognition

Reward safe behaviors with customizable point values that users can collect and track.

Cash Rewards

Optional cash incentives to boost motivation and engagement (add funds when you're ready).

Team Challenges

Create group-based safety goals and incentives to build team accountability.

Analytics & Reporting

Comprehensive Dashboards

Get full visibility into safety metrics, engagement levels, and recognition patterns.

ROI Measurement

Track the impact of your recognition program on safety outcomes and culture.

Custom Reports

Generate and export reports tailored to your organization's specific needs.

Administration

Multi-site Management

Manage multiple locations with site-specific settings and permissions.

Custom Branding

Make Scratchie your own with your company's logo and colors.

Role-based Permissions

Set appropriate access levels for administrators, supervisors, and workers.

Optional Cash Rewards

Supercharge recognition with cash rewards

While Scratchie works great with points alone, you can add cash rewards whenever you're ready to take recognition to the next level.

Fund your rewards wallet

While Scratchie works great with points alone, you can add cash rewards whenever you're ready to take recognition to the next level.

Set award limits and controls

Define who can give cash awards and set maximum values to keep your budget predictable.

Give instant recognition

Supervisors can recognize safe behaviors on the spot with immediate cash rewards.

Track impact and results

Monitor award patterns and measure the effectiveness of your recognition program.

Create Your Business Case

Our Perth Pro-subscribers can expect:

• 43% improvement in first-time fix rates for mechanical and electrical maintenance tasks

• 37% reduction in reactive maintenance calls through enhanced preventive maintenance quality

• 52% increase in documented quality procedures across all maintenance disciplines

• 89% team engagement in quality excellence initiatives and peer recognition programs

• 28% decrease in maintenance-related tenant complaints and service escalations

FAQs

Common questions

Everything you need to know about Scratchie Pro.

What counts as an "active user"?

An active user is anyone who submits a Convo Card or gives/receives an award during the billing period. Users who only log in but don't take any actions aren't counted toward your bill.

How does the free trial work?

Your first month of Scratchie Pro is completely free, with full access to all features. After your free month, you'll only be charged based on the maximum number of active users from that month at $5 per user.

Do I need to use cash rewards?

No, cash rewards are completely optional. Scratchie works great with just points-based recognition. You can add cash rewards later if and when you're ready.

How do cash rewards work?

Cash rewards are optional. If you choose to use them, you fund a rewards wallet that supervisors can use to give cash rewards to workers. There's a 10% fee (5% on deposits + 5% on awards) to cover payment processing and transfers.

Can I cancel anytime?

Yes, you can cancel your subscription at any time without any penalties. If you cancel during your free month, you won't be charged at all.

Is Scratchie secure?

Yes, Scratchie is built with enterprise-grade security. We're ISO27001 certified and use industry-leading encryption and security practices to protect your data.

How long does it take to set up?

Most customers are up and running with Scratchie Pro in less than an hour. Our streamlined onboarding process makes it easy to add your first site and start recognizing safe behaviors right away.

FAQs

What our customers say

Don't just take our word for it. Hear from organizations that have transformed their safety culture with Scratchie Pro.

Our record this year in terms of safety is outstanding. It's probably the best start to the year that we've had and I think Scratchie's played a huge part in making that happen as well.

Debbie Elliott

General Manager

Narellan Pools

We have implemented Scratchie on several of our projects, including a high-tech manufacturing facility and a data centre, and the results have been remarkable.