Scratchie Pro Plan

SYDNEY FACILITIES MANAGEMENT SUCCESS

Sydney facilities management teams celebrate every project milestone

Start Free Month, then $5/active user

The Challenge

Sydney facilities management teams face increasing pressure to deliver complex projects on time while maintaining strict compliance and safety standards. Traditional recognition programs often fail to address the unique challenges of coordinating multiple contractors, managing diverse asset portfolios, and meeting stringent regulatory requirements.

Sydney's facilities management sector is experiencing rapid growth, with a 12% increase in commercial property maintenance demands year-over-year. Local regulations, including updated NSW Building Compliance and Safety requirements, are driving the need for more sophisticated project management and team recognition systems. The market shows particular demand for solutions that can handle multi-site portfolios and complex regulatory compliance tracking.

Our Solution

Our Project Milestone Celebrations platform transforms how facilities management teams in Sydney recognize and reward project achievements. By combining real-time milestone tracking with meaningful rewards, we help organizations boost completion rates, enhance team collaboration, and drive operational excellence across maintenance, renovation, and facility upgrade projects.

Trusted by Industry Leaders

Features

Everything you need to build a positive safety culture

Scratchie Pro brings powerful features to help you recognize and reward safe behaviors, track engagement, and drive lasting change.

• Automated milestone tracking for Building Management System (BMS) upgrades, rewarding technicians when they complete critical phases like HVAC optimization and energy management system implementation

• Recognition system integrated with Computerized Maintenance Management System (CMMS) workflows, celebrating maintenance teams achieving planned preventive maintenance targets

• Digital rewards platform for Facility Managers who successfully complete annual fire safety certification audits, including sprinkler system inspections and emergency evacuation procedure updates

• Achievement tracking for sustainability projects, recognizing teams that implement energy-efficient lighting upgrades and achieve Green Star certification targets

• Milestone rewards for successful completion of access control system installations, including card reader deployment and security protocol implementation

• Performance recognition for cleaning supervisors achieving BSCAA cleaning standards compliance and implementing new infection control protocols

• Project completion bonuses for mechanical services teams finishing chiller plant upgrades and building automation system installations on schedule

• Team celebration triggers when electrical contractors complete power quality audits and emergency lighting system upgrades within budget

Recognition Tools

Points-based Recognition

Reward safe behaviors with customizable point values that users can collect and track.

Cash Rewards

Optional cash incentives to boost motivation and engagement (add funds when you're ready).

Team Challenges

Create group-based safety goals and incentives to build team accountability.

Analytics & Reporting

Comprehensive Dashboards

Get full visibility into safety metrics, engagement levels, and recognition patterns.

ROI Measurement

Track the impact of your recognition program on safety outcomes and culture.

Custom Reports

Generate and export reports tailored to your organization's specific needs.

Administration

Multi-site Management

Manage multiple locations with site-specific settings and permissions.

Custom Branding

Make Scratchie your own with your company's logo and colors.

Role-based Permissions

Set appropriate access levels for administrators, supervisors, and workers.

Optional Cash Rewards

Supercharge recognition with cash rewards

While Scratchie works great with points alone, you can add cash rewards whenever you're ready to take recognition to the next level.

Fund your rewards wallet

While Scratchie works great with points alone, you can add cash rewards whenever you're ready to take recognition to the next level.

Set award limits and controls

Define who can give cash awards and set maximum values to keep your budget predictable.

Give instant recognition

Supervisors can recognize safe behaviors on the spot with immediate cash rewards.

Track impact and results

Monitor award patterns and measure the effectiveness of your recognition program.

Create Your Business Case

Our Sydney Pro-subscribers can expect:

• 43% improvement in preventive maintenance completion rates across commercial facilities

• 37% reduction in project delivery delays for major building system upgrades

• 89% increase in team engagement scores among maintenance and operations staff

• 52% better contractor retention rates for critical facility service providers

• 41% higher first-time fix rates for reactive maintenance tasks

FAQs

Common questions

Everything you need to know about Scratchie Pro.

What counts as an "active user"?

An active user is anyone who submits a Convo Card or gives/receives an award during the billing period. Users who only log in but don't take any actions aren't counted toward your bill.

How does the free trial work?

Your first month of Scratchie Pro is completely free, with full access to all features. After your free month, you'll only be charged based on the maximum number of active users from that month at $5 per user.

Do I need to use cash rewards?

No, cash rewards are completely optional. Scratchie works great with just points-based recognition. You can add cash rewards later if and when you're ready.

How do cash rewards work?

Cash rewards are optional. If you choose to use them, you fund a rewards wallet that supervisors can use to give cash rewards to workers. There's a 10% fee (5% on deposits + 5% on awards) to cover payment processing and transfers.

Can I cancel anytime?

Yes, you can cancel your subscription at any time without any penalties. If you cancel during your free month, you won't be charged at all.

Is Scratchie secure?

Yes, Scratchie is built with enterprise-grade security. We're ISO27001 certified and use industry-leading encryption and security practices to protect your data.

How long does it take to set up?

Most customers are up and running with Scratchie Pro in less than an hour. Our streamlined onboarding process makes it easy to add your first site and start recognizing safe behaviors right away.

FAQs

What our customers say

Don't just take our word for it. Hear from organizations that have transformed their safety culture with Scratchie Pro.

Our record this year in terms of safety is outstanding. It's probably the best start to the year that we've had and I think Scratchie's played a huge part in making that happen as well.

Debbie Elliott

General Manager

Narellan Pools

We have implemented Scratchie on several of our projects, including a high-tech manufacturing facility and a data centre, and the results have been remarkable.