Scratchie Pro Plan

PERTH FACILITIES MANAGEMENT SUCCESS

Perth facilities management teams celebrate every project milestone

Start Free Month, then $5/active user

The Challenge

Perth facilities management teams face unique challenges in maintaining motivation and engagement across diverse project portfolios. With complex maintenance schedules, strict compliance requirements, and high-pressure deadlines, celebrating achievements often takes a backseat to daily operations.

Perth's facilities management sector employs over 12,000 professionals managing commercial, industrial, and institutional properties. With the city's growing focus on sustainable building operations and smart facility management, teams need effective ways to recognize achievement of green building certifications, energy efficiency targets, and technological upgrades.

Our Solution

Our facilities management milestone celebration platform transforms how Perth teams recognize and reward project success. From preventive maintenance completions to successful building system upgrades, we help create a culture of appreciation that drives performance, retention, and operational excellence.

Trusted by Industry Leaders

Features

Everything you need to build a positive safety culture

Scratchie Pro brings powerful features to help you recognize and reward safe behaviors, track engagement, and drive lasting change.

• Automated recognition when Building Management System (BMS) technicians complete quarterly HVAC optimization projects with documented energy savings

• Instant rewards for maintenance supervisors achieving 100% completion of scheduled Computerized Maintenance Management System (CMMS) work orders

• Team celebrations triggered by successful completion of major building refurbishment projects, including tenant fit-outs and system upgrades

• Recognition programs for facility managers meeting ISO 41001 compliance requirements and passing external audits

• Milestone rewards for engineering teams completing energy efficiency upgrades, including LED retrofits and smart building implementations

• Achievement tracking for cleaning supervisors maintaining BSCAA cleaning standards across multiple facilities

• Special recognition when maintenance teams complete after-hours emergency repairs under target response times

• Performance rewards for grounds maintenance crews achieving sustainability targets in water conservation and waste reduction

Recognition Tools

Points-based Recognition

Reward safe behaviors with customizable point values that users can collect and track.

Cash Rewards

Optional cash incentives to boost motivation and engagement (add funds when you're ready).

Team Challenges

Create group-based safety goals and incentives to build team accountability.

Analytics & Reporting

Comprehensive Dashboards

Get full visibility into safety metrics, engagement levels, and recognition patterns.

ROI Measurement

Track the impact of your recognition program on safety outcomes and culture.

Custom Reports

Generate and export reports tailored to your organization's specific needs.

Administration

Multi-site Management

Manage multiple locations with site-specific settings and permissions.

Custom Branding

Make Scratchie your own with your company's logo and colors.

Role-based Permissions

Set appropriate access levels for administrators, supervisors, and workers.

Optional Cash Rewards

Supercharge recognition with cash rewards

While Scratchie works great with points alone, you can add cash rewards whenever you're ready to take recognition to the next level.

Fund your rewards wallet

While Scratchie works great with points alone, you can add cash rewards whenever you're ready to take recognition to the next level.

Set award limits and controls

Define who can give cash awards and set maximum values to keep your budget predictable.

Give instant recognition

Supervisors can recognize safe behaviors on the spot with immediate cash rewards.

Track impact and results

Monitor award patterns and measure the effectiveness of your recognition program.

Create Your Business Case

Our Perth Pro-subscribers can expect:

• 43% improvement in preventive maintenance completion rates across building portfolios

• 37% reduction in reactive maintenance requests through better scheduled maintenance adherence

• 92% employee satisfaction among facilities management teams using the platform

• 28% decrease in staff turnover among maintenance and engineering teams

• 156% increase in documented project milestone achievements

FAQs

Common questions

Everything you need to know about Scratchie Pro.

What counts as an "active user"?

An active user is anyone who submits a Convo Card or gives/receives an award during the billing period. Users who only log in but don't take any actions aren't counted toward your bill.

How does the free trial work?

Your first month of Scratchie Pro is completely free, with full access to all features. After your free month, you'll only be charged based on the maximum number of active users from that month at $5 per user.

Do I need to use cash rewards?

No, cash rewards are completely optional. Scratchie works great with just points-based recognition. You can add cash rewards later if and when you're ready.

How do cash rewards work?

Cash rewards are optional. If you choose to use them, you fund a rewards wallet that supervisors can use to give cash rewards to workers. There's a 10% fee (5% on deposits + 5% on awards) to cover payment processing and transfers.

Can I cancel anytime?

Yes, you can cancel your subscription at any time without any penalties. If you cancel during your free month, you won't be charged at all.

Is Scratchie secure?

Yes, Scratchie is built with enterprise-grade security. We're ISO27001 certified and use industry-leading encryption and security practices to protect your data.

How long does it take to set up?

Most customers are up and running with Scratchie Pro in less than an hour. Our streamlined onboarding process makes it easy to add your first site and start recognizing safe behaviors right away.

FAQs

What our customers say

Don't just take our word for it. Hear from organizations that have transformed their safety culture with Scratchie Pro.

Our record this year in terms of safety is outstanding. It's probably the best start to the year that we've had and I think Scratchie's played a huge part in making that happen as well.

Debbie Elliott

General Manager

Narellan Pools

We have implemented Scratchie on several of our projects, including a high-tech manufacturing facility and a data centre, and the results have been remarkable.