Scratchie Pro Plan

DARWIN EVENTS & ENTERTAINMENT SAFETY

Darwin events & entertainment teams achieve 50% safer workplaces

Start Free Month, then $5/active user

The Challenge

Darwin's events and entertainment industry faces unique safety challenges, from managing large crowds at outdoor festivals to coordinating complex stage setups. Venue managers and event coordinators struggle with consistent hazard reporting and safety compliance across diverse teams including riggers, sound technicians, and security personnel.

Darwin's events sector employs over 2,500 people across major venues including the Darwin Convention Centre, Darwin Entertainment Centre, and numerous outdoor festival locations. Local safety regulations require strict compliance with the NT Work Health and Safety Act, particularly for temporary structures and crowd management at large-scale events.

Our Solution

Our Safety Recognition & Rewards platform transforms event safety culture by providing instant recognition for proactive safety behaviors. From stage hands reporting tripping hazards to lighting technicians documenting electrical risks, our system makes safety engagement immediate and rewarding.

Trusted by Industry Leaders

Features

Everything you need to build a positive safety culture

Scratchie Pro brings powerful features to help you recognize and reward safe behaviors, track engagement, and drive lasting change.

• Instant rewards when riggers complete pre-event safety checks including harness inspections, anchor point verification, and load capacity calculations

• Mobile hazard reporting for sound engineers to document electrical safety issues, cable management concerns, and equipment overload risks

• Recognition system for security staff monitoring crowd density, identifying emergency exit blockages, and reporting suspicious packages

• Digital rewards when stage hands properly secure truss systems, verify spotlight mounting, and conduct equipment weight distribution checks

• Automated recognition for proper PPE compliance including high-visibility vests for outdoor night events, safety boots for load-in crews, and hearing protection for audio staff

• Milestone celebrations when venue teams achieve incident-free events, complete emergency response drills, and maintain perfect safety inspection scores

• Special incentives for food service staff reporting food safety hazards, maintaining proper storage temperatures, and following allergen protocols

• Recognition program for technical directors documenting pyrotechnic safety checks, weather monitoring protocols, and emergency shutdown procedures

Recognition Tools

Points-based Recognition

Reward safe behaviors with customizable point values that users can collect and track.

Cash Rewards

Optional cash incentives to boost motivation and engagement (add funds when you're ready).

Team Challenges

Create group-based safety goals and incentives to build team accountability.

Analytics & Reporting

Comprehensive Dashboards

Get full visibility into safety metrics, engagement levels, and recognition patterns.

ROI Measurement

Track the impact of your recognition program on safety outcomes and culture.

Custom Reports

Generate and export reports tailored to your organization's specific needs.

Administration

Multi-site Management

Manage multiple locations with site-specific settings and permissions.

Custom Branding

Make Scratchie your own with your company's logo and colors.

Role-based Permissions

Set appropriate access levels for administrators, supervisors, and workers.

Optional Cash Rewards

Supercharge recognition with cash rewards

While Scratchie works great with points alone, you can add cash rewards whenever you're ready to take recognition to the next level.

Fund your rewards wallet

While Scratchie works great with points alone, you can add cash rewards whenever you're ready to take recognition to the next level.

Set award limits and controls

Define who can give cash awards and set maximum values to keep your budget predictable.

Give instant recognition

Supervisors can recognize safe behaviors on the spot with immediate cash rewards.

Track impact and results

Monitor award patterns and measure the effectiveness of your recognition program.

Create Your Business Case

Our Darwin Pro-subscribers can expect: • 52% increase in hazard reporting across festival grounds and entertainment venues

• 43% reduction in stage setup and rigging-related incidents

• 78% improvement in pre-event safety checklist completion rates

• 91% staff engagement in venue safety programs with measurable participation metrics

FAQs

Common questions

Everything you need to know about Scratchie Pro.

What counts as an "active user"?

An active user is anyone who submits a Convo Card or gives/receives an award during the billing period. Users who only log in but don't take any actions aren't counted toward your bill.

How does the free trial work?

Your first month of Scratchie Pro is completely free, with full access to all features. After your free month, you'll only be charged based on the maximum number of active users from that month at $5 per user.

Do I need to use cash rewards?

No, cash rewards are completely optional. Scratchie works great with just points-based recognition. You can add cash rewards later if and when you're ready.

How do cash rewards work?

Cash rewards are optional. If you choose to use them, you fund a rewards wallet that supervisors can use to give cash rewards to workers. There's a 10% fee (5% on deposits + 5% on awards) to cover payment processing and transfers.

Can I cancel anytime?

Yes, you can cancel your subscription at any time without any penalties. If you cancel during your free month, you won't be charged at all.

Is Scratchie secure?

Yes, Scratchie is built with enterprise-grade security. We're ISO27001 certified and use industry-leading encryption and security practices to protect your data.

How long does it take to set up?

Most customers are up and running with Scratchie Pro in less than an hour. Our streamlined onboarding process makes it easy to add your first site and start recognizing safe behaviors right away.

FAQs

What our customers say

Don't just take our word for it. Hear from organizations that have transformed their safety culture with Scratchie Pro.

Our record this year in terms of safety is outstanding. It's probably the best start to the year that we've had and I think Scratchie's played a huge part in making that happen as well.

Debbie Elliott

General Manager

Narellan Pools

We have implemented Scratchie on several of our projects, including a high-tech manufacturing facility and a data centre, and the results have been remarkable.