Scratchie Pro Plan

BRISBANE EVENTS & ENTERTAINMENT QUALITY

Brisbane events & entertainment teams achieve 50% fewer defects

Start Free Month, then $5/active user

The Challenge

Brisbane's events and entertainment industry faces unique challenges in maintaining consistent quality standards across diverse venues and productions. From stage rigging safety to audio-visual excellence, maintaining high standards of workmanship is crucial yet complex.

Brisbane's events and entertainment sector employs over 12,000 technical professionals across 200+ venues. Recent market research shows a 15% annual growth in live entertainment productions, with increasing demand for high-quality technical execution. Local compliance requirements include strict adherence to Queensland's Work Health and Safety Act 2011 for entertainment industry operations.

Our Solution

Our Quality Excellence Recognition program specifically addresses the unique demands of Brisbane's events and entertainment sector. By rewarding exceptional workmanship in areas like stage setup, sound engineering, and lighting design, we help venues and production companies achieve outstanding quality outcomes while boosting staff engagement.

Trusted by Industry Leaders

Features

Everything you need to build a positive safety culture

Scratchie Pro brings powerful features to help you recognize and reward safe behaviors, track engagement, and drive lasting change.

• Instant recognition for Audio Engineers who maintain perfect signal chain integrity and achieve zero audio dropouts during live performances

• Performance tracking for Lighting Technicians who complete thorough pre-show equipment checks including DMX signal verification, fixture focusing, and backup system testing

• Quality achievement rewards for Stage Riggers who demonstrate excellence in truss assembly, weight load calculations, and safety harness protocols

• Precision work incentives for Production Managers who maintain error-free show schedules and technical rider compliance

• Excellence bonuses for FOH Engineers achieving perfect mix clarity and maintaining optimal dB levels per Brisbane venue regulations

• Recognition system for Set Construction Teams achieving zero defects in stage assembly and prop stability verification

• Quality milestone tracking for Video Technicians maintaining broadcast-quality standards including proper signal routing and backup system readiness

• Peer nomination platform for recognizing exceptional workmanship in equipment maintenance, including moving head fixtures, wireless systems, and digital consoles

Recognition Tools

Points-based Recognition

Reward safe behaviors with customizable point values that users can collect and track.

Cash Rewards

Optional cash incentives to boost motivation and engagement (add funds when you're ready).

Team Challenges

Create group-based safety goals and incentives to build team accountability.

Analytics & Reporting

Comprehensive Dashboards

Get full visibility into safety metrics, engagement levels, and recognition patterns.

ROI Measurement

Track the impact of your recognition program on safety outcomes and culture.

Custom Reports

Generate and export reports tailored to your organization's specific needs.

Administration

Multi-site Management

Manage multiple locations with site-specific settings and permissions.

Custom Branding

Make Scratchie your own with your company's logo and colors.

Role-based Permissions

Set appropriate access levels for administrators, supervisors, and workers.

Optional Cash Rewards

Supercharge recognition with cash rewards

While Scratchie works great with points alone, you can add cash rewards whenever you're ready to take recognition to the next level.

Fund your rewards wallet

While Scratchie works great with points alone, you can add cash rewards whenever you're ready to take recognition to the next level.

Set award limits and controls

Define who can give cash awards and set maximum values to keep your budget predictable.

Give instant recognition

Supervisors can recognize safe behaviors on the spot with immediate cash rewards.

Track impact and results

Monitor award patterns and measure the effectiveness of your recognition program.

Create Your Business Case

Our Brisbane Pro-subscribers can expect:

• 43% improvement in first-time-right setup of complex staging systems

• 67% reduction in technical issues during live performances

• 89% increase in preventive equipment maintenance completion rates

• 52% boost in staff retention among technical production teams

• 78% higher client satisfaction ratings for event technical delivery

FAQs

Common questions

Everything you need to know about Scratchie Pro.

What counts as an "active user"?

An active user is anyone who submits a Convo Card or gives/receives an award during the billing period. Users who only log in but don't take any actions aren't counted toward your bill.

How does the free trial work?

Your first month of Scratchie Pro is completely free, with full access to all features. After your free month, you'll only be charged based on the maximum number of active users from that month at $5 per user.

Do I need to use cash rewards?

No, cash rewards are completely optional. Scratchie works great with just points-based recognition. You can add cash rewards later if and when you're ready.

How do cash rewards work?

Cash rewards are optional. If you choose to use them, you fund a rewards wallet that supervisors can use to give cash rewards to workers. There's a 10% fee (5% on deposits + 5% on awards) to cover payment processing and transfers.

Can I cancel anytime?

Yes, you can cancel your subscription at any time without any penalties. If you cancel during your free month, you won't be charged at all.

Is Scratchie secure?

Yes, Scratchie is built with enterprise-grade security. We're ISO27001 certified and use industry-leading encryption and security practices to protect your data.

How long does it take to set up?

Most customers are up and running with Scratchie Pro in less than an hour. Our streamlined onboarding process makes it easy to add your first site and start recognizing safe behaviors right away.

FAQs

What our customers say

Don't just take our word for it. Hear from organizations that have transformed their safety culture with Scratchie Pro.

Our record this year in terms of safety is outstanding. It's probably the best start to the year that we've had and I think Scratchie's played a huge part in making that happen as well.

Debbie Elliott

General Manager

Narellan Pools

We have implemented Scratchie on several of our projects, including a high-tech manufacturing facility and a data centre, and the results have been remarkable.