Scratchie Pro Plan

BRISBANE ENERGY SECTOR QUALITY

Brisbane energy sector teams achieve 50% fewer defects

Start Free Month, then $5/active user

The Challenge

Brisbane's energy sector faces unprecedented challenges in maintaining precision quality standards across complex operations. With over 12,000 skilled workers managing critical infrastructure, the need for consistent excellence in turbine maintenance, solar array installation, and high-voltage equipment servicing has never been greater. Traditional recognition programs fail to address the unique demands of energy sector precision work.

Brisbane's energy sector employs over 12,000 skilled workers across 87 major facilities. Recent market research indicates a 23% annual growth in renewable energy projects, creating increased demand for precision quality control. Local regulatory requirements, including Queensland's Electrical Safety Act compliance, shape quality standards across the industry.

Our Solution

Quality Excellence Recognition revolutionizes how Brisbane energy sector operations reward and incentivize precision craftsmanship. Our platform specifically targets critical quality metrics in power generation, transmission infrastructure, and renewable energy installations. By focusing on measurable quality outcomes and zero-defect achievements, we help organizations build a culture of excellence that directly impacts operational reliability and safety.

Trusted by Industry Leaders

Features

Everything you need to build a positive safety culture

Scratchie Pro brings powerful features to help you recognize and reward safe behaviors, track engagement, and drive lasting change.

• Precision Work Tracking for High-Voltage Linesmen: Real-time quality verification during insulator replacement, conductor tensioning, and pole-top apparatus maintenance

• Smart Recognition for Turbine Technicians: Instant rewards for achieving zero-defect maintenance on gas turbine hot gas path inspections and rotor alignment procedures

• Solar Array Installation Excellence Program: Quality milestone tracking for panel mounting accuracy, inverter installation precision, and DC wiring compliance

• Substation Maintenance Recognition: Rewards for completing detailed transformer inspection protocols, switchgear testing, and protection relay calibration

• Renewable Energy Quality Incentives: Performance tracking for wind turbine maintenance, including blade inspection, gearbox servicing, and control system optimization

• Control Room Operator Excellence: Recognition for maintaining grid stability parameters, executing switching procedures, and managing system contingencies

• Asset Integrity Recognition: Rewards for completing comprehensive equipment condition assessments, predictive maintenance protocols, and reliability-centered maintenance tasks

• Emergency Response Quality Tracking: Recognition for precise execution of power restoration procedures, fault isolation protocols, and safety-critical operations

Recognition Tools

Points-based Recognition

Reward safe behaviors with customizable point values that users can collect and track.

Cash Rewards

Optional cash incentives to boost motivation and engagement (add funds when you're ready).

Team Challenges

Create group-based safety goals and incentives to build team accountability.

Analytics & Reporting

Comprehensive Dashboards

Get full visibility into safety metrics, engagement levels, and recognition patterns.

ROI Measurement

Track the impact of your recognition program on safety outcomes and culture.

Custom Reports

Generate and export reports tailored to your organization's specific needs.

Administration

Multi-site Management

Manage multiple locations with site-specific settings and permissions.

Custom Branding

Make Scratchie your own with your company's logo and colors.

Role-based Permissions

Set appropriate access levels for administrators, supervisors, and workers.

Optional Cash Rewards

Supercharge recognition with cash rewards

While Scratchie works great with points alone, you can add cash rewards whenever you're ready to take recognition to the next level.

Fund your rewards wallet

While Scratchie works great with points alone, you can add cash rewards whenever you're ready to take recognition to the next level.

Set award limits and controls

Define who can give cash awards and set maximum values to keep your budget predictable.

Give instant recognition

Supervisors can recognize safe behaviors on the spot with immediate cash rewards.

Track impact and results

Monitor award patterns and measure the effectiveness of your recognition program.

Create Your Business Case

Our Brisbane Pro-subscribers can expect:

• 43% reduction in equipment-related quality incidents across power generation facilities

• 67% improvement in first-time quality rates for high-voltage maintenance work

• 89% increase in precision work documentation compliance

• 52% decrease in rework requirements for renewable energy installations

• 94% worker satisfaction with quality recognition programs

FAQs

Common questions

Everything you need to know about Scratchie Pro.

What counts as an "active user"?

An active user is anyone who submits a Convo Card or gives/receives an award during the billing period. Users who only log in but don't take any actions aren't counted toward your bill.

How does the free trial work?

Your first month of Scratchie Pro is completely free, with full access to all features. After your free month, you'll only be charged based on the maximum number of active users from that month at $5 per user.

Do I need to use cash rewards?

No, cash rewards are completely optional. Scratchie works great with just points-based recognition. You can add cash rewards later if and when you're ready.

How do cash rewards work?

Cash rewards are optional. If you choose to use them, you fund a rewards wallet that supervisors can use to give cash rewards to workers. There's a 10% fee (5% on deposits + 5% on awards) to cover payment processing and transfers.

Can I cancel anytime?

Yes, you can cancel your subscription at any time without any penalties. If you cancel during your free month, you won't be charged at all.

Is Scratchie secure?

Yes, Scratchie is built with enterprise-grade security. We're ISO27001 certified and use industry-leading encryption and security practices to protect your data.

How long does it take to set up?

Most customers are up and running with Scratchie Pro in less than an hour. Our streamlined onboarding process makes it easy to add your first site and start recognizing safe behaviors right away.

FAQs

What our customers say

Don't just take our word for it. Hear from organizations that have transformed their safety culture with Scratchie Pro.

Our record this year in terms of safety is outstanding. It's probably the best start to the year that we've had and I think Scratchie's played a huge part in making that happen as well.

Debbie Elliott

General Manager

Narellan Pools

We have implemented Scratchie on several of our projects, including a high-tech manufacturing facility and a data centre, and the results have been remarkable.