Scratchie Pro Plan

DARWIN EMERGENCY SERVICES SAFETY

Darwin emergency services teams achieve 50% safer workplaces

Start Free Month, then $5/active user

The Challenge

Emergency services personnel in Darwin face unique safety challenges while serving our community. From paramedics managing patient transfers in extreme heat to firefighters conducting high-risk rescues, maintaining safety compliance is critical yet complex. Traditional safety programs often fail to engage first responders effectively or provide timely recognition for safe practices.

Darwin's emergency services sector employs over 1,200 first responders across ambulance, fire, and rescue services. Local safety data shows unique challenges including extreme weather conditions, remote operation risks, and high-stress emergency scenarios. Recent NT WorkSafe reports indicate a 23% increase in reported near-misses, highlighting the need for enhanced safety engagement.

Our Solution

Safety Recognition & Rewards transforms emergency services safety culture through instant digital recognition. Our platform delivers immediate rewards when personnel complete safety protocols, report hazards, or achieve compliance milestones. Purpose-built for Darwin's emergency services sector, the system integrates seamlessly with existing safety procedures while motivating consistent safe behavior.

Trusted by Industry Leaders

Features

Everything you need to build a positive safety culture

Scratchie Pro brings powerful features to help you recognize and reward safe behaviors, track engagement, and drive lasting change.

• Instant rewards when paramedics complete vehicle safety checks including oxygen system verification, stretcher mechanism testing, and medical equipment securing protocols

• Digital recognition for firefighters documenting proper PPE inspections of breathing apparatus, turnout gear integrity, and helmet visor conditions

• Mobile hazard reporting system for emergency responders to document scene safety issues like unstable structures, hazardous materials presence, or environmental risks

• Automated rewards when rescue personnel verify safety harness inspections, rope system checks, and height safety equipment compliance

• Recognition program for ambulance officers completing patient transfer risk assessments including manual handling protocols and infection control measures

• Safety milestone celebrations when emergency teams achieve incident-free periods across high-risk operations like water rescues, bushfire response, or mass casualty events

• Instant incentives for proper decontamination procedure completion after hazmat exposure or infectious disease contact

• Digital safety wallet integration with NT WorkSafe compliance requirements and Emergency Services specific certifications

Recognition Tools

Points-based Recognition

Reward safe behaviors with customizable point values that users can collect and track.

Cash Rewards

Optional cash incentives to boost motivation and engagement (add funds when you're ready).

Team Challenges

Create group-based safety goals and incentives to build team accountability.

Analytics & Reporting

Comprehensive Dashboards

Get full visibility into safety metrics, engagement levels, and recognition patterns.

ROI Measurement

Track the impact of your recognition program on safety outcomes and culture.

Custom Reports

Generate and export reports tailored to your organization's specific needs.

Administration

Multi-site Management

Manage multiple locations with site-specific settings and permissions.

Custom Branding

Make Scratchie your own with your company's logo and colors.

Role-based Permissions

Set appropriate access levels for administrators, supervisors, and workers.

Optional Cash Rewards

Supercharge recognition with cash rewards

While Scratchie works great with points alone, you can add cash rewards whenever you're ready to take recognition to the next level.

Fund your rewards wallet

While Scratchie works great with points alone, you can add cash rewards whenever you're ready to take recognition to the next level.

Set award limits and controls

Define who can give cash awards and set maximum values to keep your budget predictable.

Give instant recognition

Supervisors can recognize safe behaviors on the spot with immediate cash rewards.

Track impact and results

Monitor award patterns and measure the effectiveness of your recognition program.

Create Your Business Case

Our Darwin Pro-subscribers can expect: • 52% increase in proper PPE compliance across emergency response teams

• 43% reduction in vehicle-related safety incidents during emergency deployments

• 67% improvement in hazard reporting at emergency scenes and training facilities

• 91% engagement rate in safety programs among first responders

• 38% decrease in manual handling injuries during patient transfers

FAQs

Common questions

Everything you need to know about Scratchie Pro.

What counts as an "active user"?

An active user is anyone who submits a Convo Card or gives/receives an award during the billing period. Users who only log in but don't take any actions aren't counted toward your bill.

How does the free trial work?

Your first month of Scratchie Pro is completely free, with full access to all features. After your free month, you'll only be charged based on the maximum number of active users from that month at $5 per user.

Do I need to use cash rewards?

No, cash rewards are completely optional. Scratchie works great with just points-based recognition. You can add cash rewards later if and when you're ready.

How do cash rewards work?

Cash rewards are optional. If you choose to use them, you fund a rewards wallet that supervisors can use to give cash rewards to workers. There's a 10% fee (5% on deposits + 5% on awards) to cover payment processing and transfers.

Can I cancel anytime?

Yes, you can cancel your subscription at any time without any penalties. If you cancel during your free month, you won't be charged at all.

Is Scratchie secure?

Yes, Scratchie is built with enterprise-grade security. We're ISO27001 certified and use industry-leading encryption and security practices to protect your data.

How long does it take to set up?

Most customers are up and running with Scratchie Pro in less than an hour. Our streamlined onboarding process makes it easy to add your first site and start recognizing safe behaviors right away.

FAQs

What our customers say

Don't just take our word for it. Hear from organizations that have transformed their safety culture with Scratchie Pro.

Our record this year in terms of safety is outstanding. It's probably the best start to the year that we've had and I think Scratchie's played a huge part in making that happen as well.

Debbie Elliott

General Manager

Narellan Pools

We have implemented Scratchie on several of our projects, including a high-tech manufacturing facility and a data centre, and the results have been remarkable.