Scratchie Pro Plan

BRISBANE EMERGENCY SERVICES SAFETY

Brisbane emergency services teams achieve 50% safer workplaces

Start Free Month, then $5/active user

The Challenge

Brisbane emergency services face unique safety challenges across ambulance, fire, and rescue operations. With 24/7 high-pressure environments, rapid response requirements, and complex equipment operation, maintaining consistent safety protocols is critical yet challenging. Recent data shows a 23% increase in workplace incidents across Queensland emergency services, highlighting the urgent need for proactive safety measures.

Brisbane's emergency services sector employs over 8,500 personnel across 47 stations and facilities. Recent Queensland Government data indicates a growing need for enhanced safety measures, with particular focus on equipment maintenance, scene safety assessment, and proper PPE usage. Local regulations require strict compliance with Emergency Services safety protocols, making our reward-based system particularly valuable for Brisbane operations.

Our Solution

Our Safety Recognition & Rewards platform delivers instant recognition for emergency services personnel who demonstrate safety leadership. From paramedics completing vehicle safety checks to firefighters reporting equipment hazards, our program reinforces positive safety behaviors through immediate digital rewards. Built specifically for Brisbane's emergency services sector, our solution integrates with existing safety protocols while adding motivational elements that drive engagement.

Trusted by Industry Leaders

Features

Everything you need to build a positive safety culture

Scratchie Pro brings powerful features to help you recognize and reward safe behaviors, track engagement, and drive lasting change.

• Instant rewards when paramedics complete comprehensive ambulance safety checks including defibrillator testing, oxygen system verification, and stretcher mechanism inspection

• Digital recognition for firefighters who report equipment hazards such as damaged breathing apparatus, compromised fire hose integrity, or malfunctioning thermal imaging cameras

• Mobile hazard reporting system allowing rescue personnel to document unsafe conditions at emergency scenes including structural instability, chemical presence, or electrical hazards

• Automated rewards for emergency medical technicians who verify proper PPE protocols including N95 mask fit checks, isolation gown integrity, and contaminated waste disposal procedures

• Recognition program for dispatch operators who maintain situational awareness and report potential safety risks during emergency response coordination

• Safety milestone celebrations when emergency response teams achieve incident-free periods while maintaining rapid response times

• Special rewards for hazard reporting at high-risk locations including helicopter landing zones, swift water rescue sites, and confined space rescue scenarios

• Compliance tracking for Queensland Emergency Services safety regulations with automated rewards for completing mandatory safety training and certifications

Recognition Tools

Points-based Recognition

Reward safe behaviors with customizable point values that users can collect and track.

Cash Rewards

Optional cash incentives to boost motivation and engagement (add funds when you're ready).

Team Challenges

Create group-based safety goals and incentives to build team accountability.

Analytics & Reporting

Comprehensive Dashboards

Get full visibility into safety metrics, engagement levels, and recognition patterns.

ROI Measurement

Track the impact of your recognition program on safety outcomes and culture.

Custom Reports

Generate and export reports tailored to your organization's specific needs.

Administration

Multi-site Management

Manage multiple locations with site-specific settings and permissions.

Custom Branding

Make Scratchie your own with your company's logo and colors.

Role-based Permissions

Set appropriate access levels for administrators, supervisors, and workers.

Optional Cash Rewards

Supercharge recognition with cash rewards

While Scratchie works great with points alone, you can add cash rewards whenever you're ready to take recognition to the next level.

Fund your rewards wallet

While Scratchie works great with points alone, you can add cash rewards whenever you're ready to take recognition to the next level.

Set award limits and controls

Define who can give cash awards and set maximum values to keep your budget predictable.

Give instant recognition

Supervisors can recognize safe behaviors on the spot with immediate cash rewards.

Track impact and results

Monitor award patterns and measure the effectiveness of your recognition program.

Create Your Business Case

Our Brisbane Pro-subscribers can expect: • 42% increase in proactive hazard reporting by emergency response personnel

• 37% reduction in equipment-related safety incidents during emergency operations

• 94% engagement rate in safety programs across ambulance, fire, and rescue services

• 28% decrease in workplace injuries through improved PPE compliance and equipment checks

• 53% faster identification and resolution of potential safety risks

FAQs

Common questions

Everything you need to know about Scratchie Pro.

What counts as an "active user"?

An active user is anyone who submits a Convo Card or gives/receives an award during the billing period. Users who only log in but don't take any actions aren't counted toward your bill.

How does the free trial work?

Your first month of Scratchie Pro is completely free, with full access to all features. After your free month, you'll only be charged based on the maximum number of active users from that month at $5 per user.

Do I need to use cash rewards?

No, cash rewards are completely optional. Scratchie works great with just points-based recognition. You can add cash rewards later if and when you're ready.

How do cash rewards work?

Cash rewards are optional. If you choose to use them, you fund a rewards wallet that supervisors can use to give cash rewards to workers. There's a 10% fee (5% on deposits + 5% on awards) to cover payment processing and transfers.

Can I cancel anytime?

Yes, you can cancel your subscription at any time without any penalties. If you cancel during your free month, you won't be charged at all.

Is Scratchie secure?

Yes, Scratchie is built with enterprise-grade security. We're ISO27001 certified and use industry-leading encryption and security practices to protect your data.

How long does it take to set up?

Most customers are up and running with Scratchie Pro in less than an hour. Our streamlined onboarding process makes it easy to add your first site and start recognizing safe behaviors right away.

FAQs

What our customers say

Don't just take our word for it. Hear from organizations that have transformed their safety culture with Scratchie Pro.

Our record this year in terms of safety is outstanding. It's probably the best start to the year that we've had and I think Scratchie's played a huge part in making that happen as well.

Debbie Elliott

General Manager

Narellan Pools

We have implemented Scratchie on several of our projects, including a high-tech manufacturing facility and a data centre, and the results have been remarkable.