Scratchie Pro Plan

SYDNEY ELECTRIC VEHICLE CHARGING SAFETY

Sydney electric vehicle charging teams achieve 50% safer workplaces

Start Free Month, then $5/active user

Electric Vehicle Charging workplace safety

The Challenge

Sydney's rapidly expanding EV charging infrastructure faces unique safety challenges. With over 350 public charging stations and growing, charging station operators and technicians must navigate high-voltage systems, complex maintenance protocols, and evolving compliance requirements. Traditional safety programs struggle to keep pace with the industry's rapid growth and technological advancement.

Sydney leads Australia in EV charging infrastructure growth, with a 127% increase in public charging stations over the past year. Local safety regulations require strict compliance with AS/NZS 3000 Wiring Rules and AS/NZS 3012 for electrical installations. Our platform helps charging station operators meet these requirements while building a strong safety culture.

Our Solution

Our specialized Safety Recognition & Rewards platform transforms EV charging safety culture through instant digital recognition. By incentivizing proper safety protocols, hazard reporting, and preventive maintenance, we help charging station operators achieve compliance while building a proactive safety mindset. Our mobile-first platform delivers immediate rewards for completing critical safety tasks, from voltage testing to emergency shutdown procedures.

Trusted by Industry Leaders

Features

Everything you need to build a positive safety culture

Scratchie Pro brings powerful features to help you recognize and reward safe behaviors, track engagement, and drive lasting change.

• Instant rewards when charging station technicians complete mandatory voltage testing protocols and document proper lockout/tagout procedures

• Mobile hazard reporting system for maintenance teams to flag damaged charging connectors, exposed wiring, or malfunctioning emergency stop buttons with photo evidence

• PPE compliance tracking for high-voltage work including Class 00 insulating gloves, arc-flash face shields, and voltage-rated tools

• Near-miss reporting incentives for charging station operators identifying potential electrical hazards, ground fault issues, or unauthorized access attempts

• Safety milestone celebrations when teams achieve zero electrical incidents, complete quarterly maintenance inspections, and maintain emergency response readiness

• Digital reward wallet integration with Sydney's leading EV charging networks including ChargePoint, Evie, and JOLT

• Mobile safety recognition platform customized for different roles: installation teams, maintenance technicians, operations supervisors, and emergency response personnel

Recognition Tools

Points-based Recognition

Reward safe behaviors with customizable point values that users can collect and track.

Cash Rewards

Optional cash incentives to boost motivation and engagement (add funds when you're ready).

Team Challenges

Create group-based safety goals and incentives to build team accountability.

Analytics & Reporting

Comprehensive Dashboards

Get full visibility into safety metrics, engagement levels, and recognition patterns.

ROI Measurement

Track the impact of your recognition program on safety outcomes and culture.

Custom Reports

Generate and export reports tailored to your organization's specific needs.

Administration

Multi-site Management

Manage multiple locations with site-specific settings and permissions.

Custom Branding

Make Scratchie your own with your company's logo and colors.

Role-based Permissions

Set appropriate access levels for administrators, supervisors, and workers.

Optional Cash Rewards

Supercharge recognition with cash rewards

While Scratchie works great with points alone, you can add cash rewards whenever you're ready to take recognition to the next level.

Fund your rewards wallet

While Scratchie works great with points alone, you can add cash rewards whenever you're ready to take recognition to the next level.

Set award limits and controls

Define who can give cash awards and set maximum values to keep your budget predictable.

Give instant recognition

Supervisors can recognize safe behaviors on the spot with immediate cash rewards.

Track impact and results

Monitor award patterns and measure the effectiveness of your recognition program.

Create Your Business Case

Our Sydney Pro-subscribers can expect:

• 43% increase in proper lockout/tagout procedure compliance across charging station maintenance teams

• 56% improvement in hazard reporting for electrical safety issues and equipment malfunctions

• 38% reduction in charging station maintenance-related incidents and near-misses

• 92% worker engagement in daily safety protocols and preventive maintenance programs

• 4.8x ROI through reduced downtime and improved charging station reliability

FAQs

Common questions

Everything you need to know about Scratchie Pro.

What counts as an "active user"?

An active user is anyone who submits a Convo Card or gives/receives an award during the billing period. Users who only log in but don't take any actions aren't counted toward your bill.

How does the free trial work?

Your first month of Scratchie Pro is completely free, with full access to all features. After your free month, you'll only be charged based on the maximum number of active users from that month at $5 per user.

Do I need to use cash rewards?

No, cash rewards are completely optional. Scratchie works great with just points-based recognition. You can add cash rewards later if and when you're ready.

How do cash rewards work?

Cash rewards are optional. If you choose to use them, you fund a rewards wallet that supervisors can use to give cash rewards to workers. There's a 10% fee (5% on deposits + 5% on awards) to cover payment processing and transfers.

Can I cancel anytime?

Yes, you can cancel your subscription at any time without any penalties. If you cancel during your free month, you won't be charged at all.

Is Scratchie secure?

Yes, Scratchie is built with enterprise-grade security. We're ISO27001 certified and use industry-leading encryption and security practices to protect your data.

How long does it take to set up?

Most customers are up and running with Scratchie Pro in less than an hour. Our streamlined onboarding process makes it easy to add your first site and start recognizing safe behaviors right away.

FAQs

What our customers say

Don't just take our word for it. Hear from organizations that have transformed their safety culture with Scratchie Pro.

Our record this year in terms of safety is outstanding. It's probably the best start to the year that we've had and I think Scratchie's played a huge part in making that happen as well.

Debbie Elliott

General Manager

Narellan Pools

We have implemented Scratchie on several of our projects, including a high-tech manufacturing facility and a data centre, and the results have been remarkable.