Scratchie Pro Plan

BRISBANE QUALITY LEADER

Brisbane electric vehicle charging teams achieve 50% fewer defects

Start Free Month, then $5/active user

Electric Vehicle Charging workplace safety

The Challenge

Brisbane's rapidly expanding electric vehicle charging infrastructure faces critical quality control challenges. With over 450 public charging stations planned for installation by 2024, maintaining consistent installation standards and achieving zero-defect outcomes has become paramount. Electrical contractors report that rework costs from improper installations can exceed $12,000 per site, while compliance issues can delay station commissioning by up to 3 weeks.

Brisbane's EV charging infrastructure is experiencing unprecedented growth, with a 156% increase in installation demand since 2022. Local electrical contractors face unique challenges including high humidity impacts on equipment, strict Queensland electrical safety regulations, and growing demand for rapid DC charging installations. The city's target of 50% electric vehicle adoption by 2030 has created urgent need for quality-focused installation practices.

Our Solution

Our Quality Excellence Recognition program specifically addresses the unique challenges of EV charging installation and maintenance in Brisbane. By implementing a comprehensive reward system focused on precision workmanship, we help electrical contractors and installation teams achieve zero-defect outcomes. The program integrates with existing quality management systems while providing immediate recognition for exceptional work quality, proper documentation, and adherence to AS/NZS 3000 standards.

Trusted by Industry Leaders

Features

Everything you need to build a positive safety culture

Scratchie Pro brings powerful features to help you recognize and reward safe behaviors, track engagement, and drive lasting change.

• Instant recognition when Level 2 charging station installers achieve perfect first-time installation quality scores, including correct cable sizing, proper earthing, and RCD protection verification

• Performance tracking for EV charging technicians completing critical tasks like load balancing configuration, network connectivity setup, and charging protocol validation

• Quality milestone rewards for maintenance teams achieving zero-defect records in thermal imaging inspections, connection integrity checks, and software update implementations

• Precision work bonuses for certified electricians completing complex three-phase charging station installations with perfect compliance to AS/NZS 3000 standards

• Client satisfaction incentives when installation teams receive perfect scores on post-installation audits, including proper labeling, safety signage, and documentation

• Zero-defect rewards for testing specialists verifying charging station performance across multiple EVs and charging protocols (CCS, CHAdeMO, Type 2)

• Peer nomination system for recognizing exceptional troubleshooting of complex issues like communication failures, charging interruptions, and power quality problems

• Special achievement tracking for teams maintaining perfect safety records while working with high-voltage DC fast charging equipment

Recognition Tools

Points-based Recognition

Reward safe behaviors with customizable point values that users can collect and track.

Cash Rewards

Optional cash incentives to boost motivation and engagement (add funds when you're ready).

Team Challenges

Create group-based safety goals and incentives to build team accountability.

Analytics & Reporting

Comprehensive Dashboards

Get full visibility into safety metrics, engagement levels, and recognition patterns.

ROI Measurement

Track the impact of your recognition program on safety outcomes and culture.

Custom Reports

Generate and export reports tailored to your organization's specific needs.

Administration

Multi-site Management

Manage multiple locations with site-specific settings and permissions.

Custom Branding

Make Scratchie your own with your company's logo and colors.

Role-based Permissions

Set appropriate access levels for administrators, supervisors, and workers.

Optional Cash Rewards

Supercharge recognition with cash rewards

While Scratchie works great with points alone, you can add cash rewards whenever you're ready to take recognition to the next level.

Fund your rewards wallet

While Scratchie works great with points alone, you can add cash rewards whenever you're ready to take recognition to the next level.

Set award limits and controls

Define who can give cash awards and set maximum values to keep your budget predictable.

Give instant recognition

Supervisors can recognize safe behaviors on the spot with immediate cash rewards.

Track impact and results

Monitor award patterns and measure the effectiveness of your recognition program.

Create Your Business Case

Our Brisbane Pro-subscribers can expect:

• 43% reduction in EV charging station installation rework costs

• 67% decrease in post-installation quality issues reported by clients

• 89% improvement in first-time installation success rates

• 94% increase in documentation accuracy and compliance

• 78% higher client satisfaction scores for installation quality

FAQs

Common questions

Everything you need to know about Scratchie Pro.

What counts as an "active user"?

An active user is anyone who submits a Convo Card or gives/receives an award during the billing period. Users who only log in but don't take any actions aren't counted toward your bill.

How does the free trial work?

Your first month of Scratchie Pro is completely free, with full access to all features. After your free month, you'll only be charged based on the maximum number of active users from that month at $5 per user.

Do I need to use cash rewards?

No, cash rewards are completely optional. Scratchie works great with just points-based recognition. You can add cash rewards later if and when you're ready.

How do cash rewards work?

Cash rewards are optional. If you choose to use them, you fund a rewards wallet that supervisors can use to give cash rewards to workers. There's a 10% fee (5% on deposits + 5% on awards) to cover payment processing and transfers.

Can I cancel anytime?

Yes, you can cancel your subscription at any time without any penalties. If you cancel during your free month, you won't be charged at all.

Is Scratchie secure?

Yes, Scratchie is built with enterprise-grade security. We're ISO27001 certified and use industry-leading encryption and security practices to protect your data.

How long does it take to set up?

Most customers are up and running with Scratchie Pro in less than an hour. Our streamlined onboarding process makes it easy to add your first site and start recognizing safe behaviors right away.

FAQs

What our customers say

Don't just take our word for it. Hear from organizations that have transformed their safety culture with Scratchie Pro.

Our record this year in terms of safety is outstanding. It's probably the best start to the year that we've had and I think Scratchie's played a huge part in making that happen as well.

Debbie Elliott

General Manager

Narellan Pools

We have implemented Scratchie on several of our projects, including a high-tech manufacturing facility and a data centre, and the results have been remarkable.