Scratchie Pro Plan

BRISBANE CONSTRUCTION QUALITY

Brisbane construction teams achieve 50% fewer defects

Start Free Month, then $5/active user

The Challenge

Brisbane's construction sector faces increasing pressure to maintain exceptional quality standards while managing tight deadlines and complex projects. With over 47% of construction defects stemming from workmanship issues, there's a critical need for systematic quality recognition and improvement.

Brisbane's construction sector employs over 124,000 workers across 12,400 registered businesses. The city's $8.7 billion construction industry is experiencing 4.2% annual growth, with particular demand for high-quality residential and commercial projects in the inner-city precinct. Local builders report increasing client expectations for premium finishes and zero-defect delivery.

Our Solution

Our Construction Quality Excellence Recognition program transforms project outcomes by incentivizing and celebrating superior craftsmanship. By implementing structured quality metrics and recognition protocols, we help Brisbane builders achieve up to 43% reduction in defects and 38% improvement in first-time quality rates.

Trusted by Industry Leaders

Features

Everything you need to build a positive safety culture

Scratchie Pro brings powerful features to help you recognize and reward safe behaviors, track engagement, and drive lasting change.

• Precision Masonry Recognition: Rewards bricklayers and stone masons for achieving perfect joint alignment, consistent mortar depth, and precise cutting techniques on heritage restoration projects

• Concrete Excellence Tracking: Monitors and rewards concrete finishers for achieving optimal slump tests, proper vibration techniques, and perfect finishing on exposed aggregate surfaces

• Structural Steel Quality Program: Recognizes welders and steel fixers for meeting AS/NZS 1554 welding standards, proper torque specifications on high-tension bolts, and precise alignment in multi-story construction

• Carpentry Craftsmanship Awards: Celebrates joiners and finish carpenters for exceptional cabinet installations, precise timber joints, and perfect door/window installations in luxury developments

• Waterproofing Excellence Initiative: Rewards membrane applicators for achieving zero-defect installations in basement waterproofing, maintaining correct membrane thickness, and proper overlap measurements

• Electrical Installation Quality: Recognizes licensed electricians for perfect conduit bending, precise cable management, and zero-defect switchboard installations

• Formwork Precision Program: Celebrates formworkers achieving perfect concrete forms with exact dimensions, proper bracing techniques, and zero blowouts during concrete pours

• Site Engineering Excellence: Rewards site engineers for achieving sub-millimeter accuracy in set-out works, precise level controls, and perfect alignment in infrastructure projects

Recognition Tools

Points-based Recognition

Reward safe behaviors with customizable point values that users can collect and track.

Cash Rewards

Optional cash incentives to boost motivation and engagement (add funds when you're ready).

Team Challenges

Create group-based safety goals and incentives to build team accountability.

Analytics & Reporting

Comprehensive Dashboards

Get full visibility into safety metrics, engagement levels, and recognition patterns.

ROI Measurement

Track the impact of your recognition program on safety outcomes and culture.

Custom Reports

Generate and export reports tailored to your organization's specific needs.

Administration

Multi-site Management

Manage multiple locations with site-specific settings and permissions.

Custom Branding

Make Scratchie your own with your company's logo and colors.

Role-based Permissions

Set appropriate access levels for administrators, supervisors, and workers.

Optional Cash Rewards

Supercharge recognition with cash rewards

While Scratchie works great with points alone, you can add cash rewards whenever you're ready to take recognition to the next level.

Fund your rewards wallet

While Scratchie works great with points alone, you can add cash rewards whenever you're ready to take recognition to the next level.

Set award limits and controls

Define who can give cash awards and set maximum values to keep your budget predictable.

Give instant recognition

Supervisors can recognize safe behaviors on the spot with immediate cash rewards.

Track impact and results

Monitor award patterns and measure the effectiveness of your recognition program.

Create Your Business Case

Our Brisbane Pro-subscribers can expect:

• 42% reduction in quality-related defects across residential construction projects

• 37% improvement in first-time inspection pass rates for critical structural elements

• 89% increase in craftsman satisfaction and retention rates

• 45% decrease in warranty claims related to workmanship issues

• 94% client satisfaction ratings on luxury residential projects

FAQs

Common questions

Everything you need to know about Scratchie Pro.

What counts as an "active user"?

An active user is anyone who submits a Convo Card or gives/receives an award during the billing period. Users who only log in but don't take any actions aren't counted toward your bill.

How does the free trial work?

Your first month of Scratchie Pro is completely free, with full access to all features. After your free month, you'll only be charged based on the maximum number of active users from that month at $5 per user.

Do I need to use cash rewards?

No, cash rewards are completely optional. Scratchie works great with just points-based recognition. You can add cash rewards later if and when you're ready.

How do cash rewards work?

Cash rewards are optional. If you choose to use them, you fund a rewards wallet that supervisors can use to give cash rewards to workers. There's a 10% fee (5% on deposits + 5% on awards) to cover payment processing and transfers.

Can I cancel anytime?

Yes, you can cancel your subscription at any time without any penalties. If you cancel during your free month, you won't be charged at all.

Is Scratchie secure?

Yes, Scratchie is built with enterprise-grade security. We're ISO27001 certified and use industry-leading encryption and security practices to protect your data.

How long does it take to set up?

Most customers are up and running with Scratchie Pro in less than an hour. Our streamlined onboarding process makes it easy to add your first site and start recognizing safe behaviors right away.

FAQs

What our customers say

Don't just take our word for it. Hear from organizations that have transformed their safety culture with Scratchie Pro.

Our record this year in terms of safety is outstanding. It's probably the best start to the year that we've had and I think Scratchie's played a huge part in making that happen as well.

Debbie Elliott

General Manager

Narellan Pools

We have implemented Scratchie on several of our projects, including a high-tech manufacturing facility and a data centre, and the results have been remarkable.