Scratchie Pro Plan

MELBOURNE CHEMICALS QUALITY

Melbourne chemicals teams achieve 50% fewer defects

Start Free Month, then $5/active user

The Challenge

Melbourne's chemical manufacturing sector faces increasing pressure to maintain exceptional quality standards while managing complex safety protocols and regulatory compliance. Process operators and quality control specialists struggle to consistently meet stringent ISO 9001:2015 requirements while handling hazardous materials and maintaining precise batch documentation.

Melbourne's chemical manufacturing sector employs over 5,200 workers across 127 facilities, with a projected growth rate of 4.2% annually. Local facilities must comply with Victorian WorkSafe regulations, EPA Victoria requirements, and Australian Standards for chemical handling (AS 3780:2008). Recent industry surveys indicate quality control and worker retention as top challenges, with 67% of facilities reporting difficulty maintaining consistent quality standards.

Our Solution

Our Quality Excellence Recognition program specifically addresses the unique challenges of chemical manufacturing facilities in Melbourne. By implementing a structured reward system that acknowledges precision in quality control procedures, accurate documentation, and adherence to safety protocols, we help facilities achieve higher quality standards while boosting worker engagement and retention.

Trusted by Industry Leaders

Features

Everything you need to build a positive safety culture

Scratchie Pro brings powerful features to help you recognize and reward safe behaviors, track engagement, and drive lasting change.

• Instant recognition when Process Operators achieve zero-defect batches in reactor vessel operations, including perfect pH monitoring, temperature control, and product consistency verification

• Performance tracking for Quality Control Specialists who maintain 100% accuracy in chromatography testing, viscosity measurements, and chemical composition analysis

• Automated rewards for Laboratory Technicians completing all safety protocols in handling of volatile organic compounds (VOCs) and maintaining precise documentation in Laboratory Information Management Systems (LIMS)

• Recognition system for Plant Operators achieving excellence in distillation column operation, including proper pressure monitoring, temperature control, and product purity verification

• Milestone awards for Safety Officers completing thorough chemical storage inspections, including proper segregation of incompatible materials and maintenance of safety data sheets (SDS)

• Achievement tracking for Maintenance Technicians performing precision calibration of pH meters, conductivity sensors, and mass flow controllers

• Peer nomination system for Production Supervisors who excel in implementing Good Manufacturing Practice (GMP) standards and maintaining detailed batch records

• Special recognition for Environmental Compliance Officers achieving perfect scores in EPA Victoria audits and maintaining accurate emissions monitoring data

Recognition Tools

Points-based Recognition

Reward safe behaviors with customizable point values that users can collect and track.

Cash Rewards

Optional cash incentives to boost motivation and engagement (add funds when you're ready).

Team Challenges

Create group-based safety goals and incentives to build team accountability.

Analytics & Reporting

Comprehensive Dashboards

Get full visibility into safety metrics, engagement levels, and recognition patterns.

ROI Measurement

Track the impact of your recognition program on safety outcomes and culture.

Custom Reports

Generate and export reports tailored to your organization's specific needs.

Administration

Multi-site Management

Manage multiple locations with site-specific settings and permissions.

Custom Branding

Make Scratchie your own with your company's logo and colors.

Role-based Permissions

Set appropriate access levels for administrators, supervisors, and workers.

Optional Cash Rewards

Supercharge recognition with cash rewards

While Scratchie works great with points alone, you can add cash rewards whenever you're ready to take recognition to the next level.

Fund your rewards wallet

While Scratchie works great with points alone, you can add cash rewards whenever you're ready to take recognition to the next level.

Set award limits and controls

Define who can give cash awards and set maximum values to keep your budget predictable.

Give instant recognition

Supervisors can recognize safe behaviors on the spot with immediate cash rewards.

Track impact and results

Monitor award patterns and measure the effectiveness of your recognition program.

Create Your Business Case

Our Melbourne Pro-subscribers can expect:

• 47% reduction in quality control deviations across chemical manufacturing processes

• 38% improvement in first-pass yield rates for batch production

• 92% increase in accurate documentation and compliance with GMP requirements

• 43% decrease in laboratory testing errors and sample contamination incidents

• 89% worker satisfaction with quality recognition programs and retention improvement

FAQs

Common questions

Everything you need to know about Scratchie Pro.

What counts as an "active user"?

An active user is anyone who submits a Convo Card or gives/receives an award during the billing period. Users who only log in but don't take any actions aren't counted toward your bill.

How does the free trial work?

Your first month of Scratchie Pro is completely free, with full access to all features. After your free month, you'll only be charged based on the maximum number of active users from that month at $5 per user.

Do I need to use cash rewards?

No, cash rewards are completely optional. Scratchie works great with just points-based recognition. You can add cash rewards later if and when you're ready.

How do cash rewards work?

Cash rewards are optional. If you choose to use them, you fund a rewards wallet that supervisors can use to give cash rewards to workers. There's a 10% fee (5% on deposits + 5% on awards) to cover payment processing and transfers.

Can I cancel anytime?

Yes, you can cancel your subscription at any time without any penalties. If you cancel during your free month, you won't be charged at all.

Is Scratchie secure?

Yes, Scratchie is built with enterprise-grade security. We're ISO27001 certified and use industry-leading encryption and security practices to protect your data.

How long does it take to set up?

Most customers are up and running with Scratchie Pro in less than an hour. Our streamlined onboarding process makes it easy to add your first site and start recognizing safe behaviors right away.

FAQs

What our customers say

Don't just take our word for it. Hear from organizations that have transformed their safety culture with Scratchie Pro.

Our record this year in terms of safety is outstanding. It's probably the best start to the year that we've had and I think Scratchie's played a huge part in making that happen as well.

Debbie Elliott

General Manager

Narellan Pools

We have implemented Scratchie on several of our projects, including a high-tech manufacturing facility and a data centre, and the results have been remarkable.