Scratchie Pro Plan

MELBOURNE AVIATION SAFETY

Melbourne aviation teams achieve 50% safer workplaces

Start Free Month, then $5/active user

The Challenge

Melbourne's aviation sector faces unique safety challenges across airside operations, maintenance facilities, and ground handling. With increasing air traffic and complex operational demands, maintaining consistent safety protocols and encouraging proactive hazard reporting is crucial for preventing incidents.

Melbourne's aviation sector employs over 20,000 workers across Tullamarine and Avalon airports. With passenger numbers growing 8.2% annually, maintaining safety standards while handling increased capacity is crucial. Local regulations require strict compliance with CASA guidelines and SMS protocols, making effective hazard reporting essential.

Our Solution

Our Safety Recognition & Rewards platform transforms aviation safety culture by providing instant digital rewards for hazard reporting and safety compliance. Purpose-built for Melbourne's aviation sector, the system integrates with existing SMS platforms while motivating staff across all operational areas - from ramp operations to aircraft maintenance.

Trusted by Industry Leaders

Features

Everything you need to build a positive safety culture

Scratchie Pro brings powerful features to help you recognize and reward safe behaviors, track engagement, and drive lasting change.

• Instant digital rewards when ground crew properly chock aircraft wheels, verify GPU connections, and complete FOD walks

• Mobile hazard reporting for immediate documentation of runway incursions, wildlife hazards, and damaged ground equipment

• Recognition system for aircraft maintenance technicians completing required toolbox inspections and FOD prevention protocols

• Automated rewards for baggage handlers following correct manual handling procedures and operating belt loaders safely

• Digital safety milestone tracking for air traffic controllers maintaining separation standards and runway safety protocols

• Incentive program for refueling operators conducting proper grounding checks and following fuel quality testing procedures

• Recognition system for cargo team members properly securing ULDs and following weight distribution guidelines

• Rewards for airside drivers maintaining proper clearances from aircraft and following marked vehicle corridors

Recognition Tools

Points-based Recognition

Reward safe behaviors with customizable point values that users can collect and track.

Cash Rewards

Optional cash incentives to boost motivation and engagement (add funds when you're ready).

Team Challenges

Create group-based safety goals and incentives to build team accountability.

Analytics & Reporting

Comprehensive Dashboards

Get full visibility into safety metrics, engagement levels, and recognition patterns.

ROI Measurement

Track the impact of your recognition program on safety outcomes and culture.

Custom Reports

Generate and export reports tailored to your organization's specific needs.

Administration

Multi-site Management

Manage multiple locations with site-specific settings and permissions.

Custom Branding

Make Scratchie your own with your company's logo and colors.

Role-based Permissions

Set appropriate access levels for administrators, supervisors, and workers.

Optional Cash Rewards

Supercharge recognition with cash rewards

While Scratchie works great with points alone, you can add cash rewards whenever you're ready to take recognition to the next level.

Fund your rewards wallet

While Scratchie works great with points alone, you can add cash rewards whenever you're ready to take recognition to the next level.

Set award limits and controls

Define who can give cash awards and set maximum values to keep your budget predictable.

Give instant recognition

Supervisors can recognize safe behaviors on the spot with immediate cash rewards.

Track impact and results

Monitor award patterns and measure the effectiveness of your recognition program.

Create Your Business Case

Our Melbourne Pro-subscribers can expect: • 43% increase in hazard reporting across airside operations and maintenance facilities

• 37% reduction in ground handling incidents and equipment damage

• 52% improvement in FOD prevention compliance

• 89% staff engagement in safety recognition program across all aviation roles

• 28% decrease in reportable safety incidents within first 6 months

FAQs

Common questions

Everything you need to know about Scratchie Pro.

What counts as an "active user"?

An active user is anyone who submits a Convo Card or gives/receives an award during the billing period. Users who only log in but don't take any actions aren't counted toward your bill.

How does the free trial work?

Your first month of Scratchie Pro is completely free, with full access to all features. After your free month, you'll only be charged based on the maximum number of active users from that month at $5 per user.

Do I need to use cash rewards?

No, cash rewards are completely optional. Scratchie works great with just points-based recognition. You can add cash rewards later if and when you're ready.

How do cash rewards work?

Cash rewards are optional. If you choose to use them, you fund a rewards wallet that supervisors can use to give cash rewards to workers. There's a 10% fee (5% on deposits + 5% on awards) to cover payment processing and transfers.

Can I cancel anytime?

Yes, you can cancel your subscription at any time without any penalties. If you cancel during your free month, you won't be charged at all.

Is Scratchie secure?

Yes, Scratchie is built with enterprise-grade security. We're ISO27001 certified and use industry-leading encryption and security practices to protect your data.

How long does it take to set up?

Most customers are up and running with Scratchie Pro in less than an hour. Our streamlined onboarding process makes it easy to add your first site and start recognizing safe behaviors right away.

FAQs

What our customers say

Don't just take our word for it. Hear from organizations that have transformed their safety culture with Scratchie Pro.

Our record this year in terms of safety is outstanding. It's probably the best start to the year that we've had and I think Scratchie's played a huge part in making that happen as well.

Debbie Elliott

General Manager

Narellan Pools

We have implemented Scratchie on several of our projects, including a high-tech manufacturing facility and a data centre, and the results have been remarkable.