Scratchie Pro Plan

BRISBANE AVIATION SAFETY

Brisbane aviation teams achieve 50% safer workplaces

Start Free Month, then $5/active user

The Challenge

Brisbane's aviation sector faces unique safety challenges across maintenance hangars, cargo operations, and ground handling. With over 23,000 aviation workers in Southeast Queensland, maintaining consistent safety protocols and hazard awareness is critical. Traditional safety programs often fail to engage workers in real-time or recognize proactive safety behaviors.

Brisbane Airport's expansion and the growth of maintenance, repair, and overhaul (MRO) facilities have created increased demand for robust safety programs. Local regulations require strict compliance with CASA guidelines, particularly around ground operations and maintenance activities. Our program aligns with Brisbane Airport Corporation's safety initiatives and supports the region's aviation safety excellence goals.

Our Solution

Our aviation safety bonus program transforms safety culture by providing instant recognition for critical safety actions. From ground crew PPE compliance to maintenance technician hazard reporting, we incentivize the behaviors that prevent incidents before they occur. Our digital platform integrates seamlessly with existing safety management systems, making recognition immediate and meaningful.

Trusted by Industry Leaders

Features

Everything you need to build a positive safety culture

Scratchie Pro brings powerful features to help you recognize and reward safe behaviors, track engagement, and drive lasting change.

• Instant digital rewards when Aircraft Maintenance Engineers (AMEs) complete thorough pre-maintenance safety checks including FOD walks, tool accountability verification, and proper lockout/tagout procedures

• Mobile hazard reporting incentives for Ground Support Equipment (GSE) operators identifying risks like damaged towbars, faulty GPU connections, or hydraulic leaks on passenger boarding bridges

• Recognition program for Ramp Agents achieving perfect PPE compliance including high-visibility vests, hearing protection, and safety boots during aircraft turnaround operations

• Digital safety milestone celebrations for Baggage Handlers maintaining incident-free periods while operating belt loaders, cargo loaders, and pushback tugs

• Near-miss reporting rewards for Refueling Operators documenting potential hazards around fuel hydrant systems, tank farm operations, and mobile refueling units

• Safety leadership recognition for Load Controllers ensuring proper weight distribution, dangerous goods compliance, and cargo securing procedures

• Instant rewards for Flight Line Technicians completing mandatory equipment inspections on air starts, hydraulic test stands, and nitrogen service carts

Recognition Tools

Points-based Recognition

Reward safe behaviors with customizable point values that users can collect and track.

Cash Rewards

Optional cash incentives to boost motivation and engagement (add funds when you're ready).

Team Challenges

Create group-based safety goals and incentives to build team accountability.

Analytics & Reporting

Comprehensive Dashboards

Get full visibility into safety metrics, engagement levels, and recognition patterns.

ROI Measurement

Track the impact of your recognition program on safety outcomes and culture.

Custom Reports

Generate and export reports tailored to your organization's specific needs.

Administration

Multi-site Management

Manage multiple locations with site-specific settings and permissions.

Custom Branding

Make Scratchie your own with your company's logo and colors.

Role-based Permissions

Set appropriate access levels for administrators, supervisors, and workers.

Optional Cash Rewards

Supercharge recognition with cash rewards

While Scratchie works great with points alone, you can add cash rewards whenever you're ready to take recognition to the next level.

Fund your rewards wallet

While Scratchie works great with points alone, you can add cash rewards whenever you're ready to take recognition to the next level.

Set award limits and controls

Define who can give cash awards and set maximum values to keep your budget predictable.

Give instant recognition

Supervisors can recognize safe behaviors on the spot with immediate cash rewards.

Track impact and results

Monitor award patterns and measure the effectiveness of your recognition program.

Create Your Business Case

Our Brisbane Pro-subscribers can expect: • 43% increase in voluntary hazard reporting across airside operations

• 51% improvement in GSE pre-use inspection compliance

• 37% reduction in ground handling incidents and near-misses

• 92% employee engagement in safety recognition program

• 28% decrease in FOD-related maintenance issues

FAQs

Common questions

Everything you need to know about Scratchie Pro.

What counts as an "active user"?

An active user is anyone who submits a Convo Card or gives/receives an award during the billing period. Users who only log in but don't take any actions aren't counted toward your bill.

How does the free trial work?

Your first month of Scratchie Pro is completely free, with full access to all features. After your free month, you'll only be charged based on the maximum number of active users from that month at $5 per user.

Do I need to use cash rewards?

No, cash rewards are completely optional. Scratchie works great with just points-based recognition. You can add cash rewards later if and when you're ready.

How do cash rewards work?

Cash rewards are optional. If you choose to use them, you fund a rewards wallet that supervisors can use to give cash rewards to workers. There's a 10% fee (5% on deposits + 5% on awards) to cover payment processing and transfers.

Can I cancel anytime?

Yes, you can cancel your subscription at any time without any penalties. If you cancel during your free month, you won't be charged at all.

Is Scratchie secure?

Yes, Scratchie is built with enterprise-grade security. We're ISO27001 certified and use industry-leading encryption and security practices to protect your data.

How long does it take to set up?

Most customers are up and running with Scratchie Pro in less than an hour. Our streamlined onboarding process makes it easy to add your first site and start recognizing safe behaviors right away.

FAQs

What our customers say

Don't just take our word for it. Hear from organizations that have transformed their safety culture with Scratchie Pro.

Our record this year in terms of safety is outstanding. It's probably the best start to the year that we've had and I think Scratchie's played a huge part in making that happen as well.

Debbie Elliott

General Manager

Narellan Pools

We have implemented Scratchie on several of our projects, including a high-tech manufacturing facility and a data centre, and the results have been remarkable.