Scratchie Pro Plan

SYDNEY AVIATION QUALITY

Sydney aviation teams achieve 50% fewer defects

Start Free Month, then $5/active user

The Challenge

Sydney's aviation industry faces increasing pressure to maintain world-class quality standards while managing complex maintenance schedules, strict regulatory compliance, and evolving safety protocols. Aircraft maintenance technicians and quality control inspectors must consistently deliver precision work in high-stakes environments where even minor oversights can have major consequences.

Sydney's aviation sector employs over 12,000 maintenance professionals across major facilities including Qantas Engineering, Virgin Technical Operations, and numerous MRO providers. The industry contributes $3.6 billion annually to the local economy, with quality standards directly impacting operational efficiency and safety records. Recent CASA data shows a growing demand for recognized quality achievement programs that align with Sydney Airport's expansion plans and increasing maintenance requirements.

Our Solution

Our Aviation Quality Achievement Awards program transforms how Sydney's aerospace organizations recognize and reward exceptional quality performance. By implementing a structured recognition system aligned with CASA regulations and international aviation standards, we help create a culture of excellence that drives continuous improvement in aircraft maintenance, safety protocols, and operational efficiency.

Trusted by Industry Leaders

Features

Everything you need to build a positive safety culture

Scratchie Pro brings powerful features to help you recognize and reward safe behaviors, track engagement, and drive lasting change.

• Precision Maintenance Recognition: Rewards aircraft maintenance technicians (AMTs) for exceptional quality in tasks like engine overhauls, avionics system repairs, and composite structure inspections using advanced NDT equipment

• Avionics Excellence Tracking: Monitors and rewards quality achievements in complex avionics installations, including EFIS upgrades, weather radar systems, and flight management computer maintenance

• Line Maintenance Quality Program: Recognizes ground crew excellence in daily inspections, including fuel system checks, landing gear assessments, and hydraulic system maintenance

• Component Overhaul Recognition: Awards for outstanding quality in turbine engine component overhauls, APU maintenance, and landing gear rebuilds

• Safety Systems Integration: Acknowledges exceptional implementation of SMS protocols, including FOD prevention, tool control procedures, and maintenance documentation accuracy

• Regulatory Compliance Excellence: Celebrates perfect CASA audit scores and adherence to Sydney Airport's strict maintenance regulations

• Quality Control Leadership: Recognizes QC inspectors for outstanding oversight of critical tasks like borescope inspections, NDT procedures, and airworthiness documentation

• Technical Innovation Awards: Honors AMTs who develop improved maintenance procedures or quality control processes for Sydney's unique operating environment

Recognition Tools

Points-based Recognition

Reward safe behaviors with customizable point values that users can collect and track.

Cash Rewards

Optional cash incentives to boost motivation and engagement (add funds when you're ready).

Team Challenges

Create group-based safety goals and incentives to build team accountability.

Analytics & Reporting

Comprehensive Dashboards

Get full visibility into safety metrics, engagement levels, and recognition patterns.

ROI Measurement

Track the impact of your recognition program on safety outcomes and culture.

Custom Reports

Generate and export reports tailored to your organization's specific needs.

Administration

Multi-site Management

Manage multiple locations with site-specific settings and permissions.

Custom Branding

Make Scratchie your own with your company's logo and colors.

Role-based Permissions

Set appropriate access levels for administrators, supervisors, and workers.

Optional Cash Rewards

Supercharge recognition with cash rewards

While Scratchie works great with points alone, you can add cash rewards whenever you're ready to take recognition to the next level.

Fund your rewards wallet

While Scratchie works great with points alone, you can add cash rewards whenever you're ready to take recognition to the next level.

Set award limits and controls

Define who can give cash awards and set maximum values to keep your budget predictable.

Give instant recognition

Supervisors can recognize safe behaviors on the spot with immediate cash rewards.

Track impact and results

Monitor award patterns and measure the effectiveness of your recognition program.

Create Your Business Case

Our Sydney Pro-subscribers can expect:

• 43% reduction in maintenance-related delays through enhanced quality control procedures

• 67% improvement in first-time inspection pass rates for critical systems maintenance

• 89% increase in voluntary quality improvement suggestions from maintenance personnel

• 52% decrease in component rejection rates during overhaul procedures

• 94% satisfaction rate among participating AMTs and quality control staff

FAQs

Common questions

Everything you need to know about Scratchie Pro.

What counts as an "active user"?

An active user is anyone who submits a Convo Card or gives/receives an award during the billing period. Users who only log in but don't take any actions aren't counted toward your bill.

How does the free trial work?

Your first month of Scratchie Pro is completely free, with full access to all features. After your free month, you'll only be charged based on the maximum number of active users from that month at $5 per user.

Do I need to use cash rewards?

No, cash rewards are completely optional. Scratchie works great with just points-based recognition. You can add cash rewards later if and when you're ready.

How do cash rewards work?

Cash rewards are optional. If you choose to use them, you fund a rewards wallet that supervisors can use to give cash rewards to workers. There's a 10% fee (5% on deposits + 5% on awards) to cover payment processing and transfers.

Can I cancel anytime?

Yes, you can cancel your subscription at any time without any penalties. If you cancel during your free month, you won't be charged at all.

Is Scratchie secure?

Yes, Scratchie is built with enterprise-grade security. We're ISO27001 certified and use industry-leading encryption and security practices to protect your data.

How long does it take to set up?

Most customers are up and running with Scratchie Pro in less than an hour. Our streamlined onboarding process makes it easy to add your first site and start recognizing safe behaviors right away.

FAQs

What our customers say

Don't just take our word for it. Hear from organizations that have transformed their safety culture with Scratchie Pro.

Our record this year in terms of safety is outstanding. It's probably the best start to the year that we've had and I think Scratchie's played a huge part in making that happen as well.

Debbie Elliott

General Manager

Narellan Pools

We have implemented Scratchie on several of our projects, including a high-tech manufacturing facility and a data centre, and the results have been remarkable.