Scratchie Pro Plan

SYDNEY AUTOMOTIVE QUALITY

Sydney automotive teams achieve 50% fewer defects

Start Free Month, then $5/active user

The Challenge

Sydney's automotive construction sector faces increasing pressure to maintain exceptional quality standards while meeting tight deadlines. Paint shop technicians, panel beaters, and automotive electricians struggle with precision requirements, while quality control inspectors grapple with maintaining consistent standards across multiple production lines.

Sydney's automotive construction sector employs over 15,000 skilled workers across 450+ workshops. Recent market research shows a 12% annual growth in premium vehicle servicing, demanding higher quality standards. Local regulatory requirements, including NSW Fair Trading guidelines and Motor Vehicle Repair Industry Authority standards, set stringent quality benchmarks for automotive businesses.

Our Solution

Our Quality Excellence Recognition program transforms automotive quality management through targeted incentives and recognition. By focusing on specific quality metrics like paint finish consistency, panel gap measurements, and electrical system diagnostics, we help Sydney automotive businesses achieve superior craftsmanship while boosting team morale.

Trusted by Industry Leaders

Features

Everything you need to build a positive safety culture

Scratchie Pro brings powerful features to help you recognize and reward safe behaviors, track engagement, and drive lasting change.

• Instant recognition for Paint Shop Technicians achieving <95% gloss unit readings and zero orange peel defects in clear coat application

• Quality bonuses for Panel Beaters maintaining sub-2mm panel gap tolerances and achieving perfect scores on ultrasonic thickness testing

• Performance tracking for Automotive Electricians completing diagnostic procedures with 100% accuracy on CAN bus systems and ECU programming

• Specialized rewards for Quality Control Inspectors identifying critical defects during pre-delivery inspection processes

• Recognition program for Workshop Supervisors implementing successful quality improvement initiatives like advanced color matching systems

• Achievement tracking for Spray Painters meeting VOC emissions standards while maintaining premium finish quality

• Peer nomination system specifically for Mechanical Technicians achieving excellence in engine assembly tolerances and diagnostic accuracy

• Team incentives for maintaining ISO 9001:2015 compliance in body shop operations

Recognition Tools

Points-based Recognition

Reward safe behaviors with customizable point values that users can collect and track.

Cash Rewards

Optional cash incentives to boost motivation and engagement (add funds when you're ready).

Team Challenges

Create group-based safety goals and incentives to build team accountability.

Analytics & Reporting

Comprehensive Dashboards

Get full visibility into safety metrics, engagement levels, and recognition patterns.

ROI Measurement

Track the impact of your recognition program on safety outcomes and culture.

Custom Reports

Generate and export reports tailored to your organization's specific needs.

Administration

Multi-site Management

Manage multiple locations with site-specific settings and permissions.

Custom Branding

Make Scratchie your own with your company's logo and colors.

Role-based Permissions

Set appropriate access levels for administrators, supervisors, and workers.

Optional Cash Rewards

Supercharge recognition with cash rewards

While Scratchie works great with points alone, you can add cash rewards whenever you're ready to take recognition to the next level.

Fund your rewards wallet

While Scratchie works great with points alone, you can add cash rewards whenever you're ready to take recognition to the next level.

Set award limits and controls

Define who can give cash awards and set maximum values to keep your budget predictable.

Give instant recognition

Supervisors can recognize safe behaviors on the spot with immediate cash rewards.

Track impact and results

Monitor award patterns and measure the effectiveness of your recognition program.

Create Your Business Case

Our Sydney Pro-subscribers can expect:

• 43% reduction in paint defects and rework requirements across automotive spray booths

• 67% improvement in first-time-right quality metrics for panel beating operations

• 89% increase in diagnostic accuracy for complex electrical system repairs

• 52% boost in overall customer satisfaction scores for vehicle delivery quality

• 78% enhancement in workshop efficiency through improved quality processes

FAQs

Common questions

Everything you need to know about Scratchie Pro.

What counts as an "active user"?

An active user is anyone who submits a Convo Card or gives/receives an award during the billing period. Users who only log in but don't take any actions aren't counted toward your bill.

How does the free trial work?

Your first month of Scratchie Pro is completely free, with full access to all features. After your free month, you'll only be charged based on the maximum number of active users from that month at $5 per user.

Do I need to use cash rewards?

No, cash rewards are completely optional. Scratchie works great with just points-based recognition. You can add cash rewards later if and when you're ready.

How do cash rewards work?

Cash rewards are optional. If you choose to use them, you fund a rewards wallet that supervisors can use to give cash rewards to workers. There's a 10% fee (5% on deposits + 5% on awards) to cover payment processing and transfers.

Can I cancel anytime?

Yes, you can cancel your subscription at any time without any penalties. If you cancel during your free month, you won't be charged at all.

Is Scratchie secure?

Yes, Scratchie is built with enterprise-grade security. We're ISO27001 certified and use industry-leading encryption and security practices to protect your data.

How long does it take to set up?

Most customers are up and running with Scratchie Pro in less than an hour. Our streamlined onboarding process makes it easy to add your first site and start recognizing safe behaviors right away.

FAQs

What our customers say

Don't just take our word for it. Hear from organizations that have transformed their safety culture with Scratchie Pro.

Our record this year in terms of safety is outstanding. It's probably the best start to the year that we've had and I think Scratchie's played a huge part in making that happen as well.

Debbie Elliott

General Manager

Narellan Pools

We have implemented Scratchie on several of our projects, including a high-tech manufacturing facility and a data centre, and the results have been remarkable.