Scratchie Pro Plan

PERTH AUTOMOTIVE SAFETY

Perth automotive teams achieve 50% safer workplaces

Start Free Month, then $5/active user

The Challenge

Perth's automotive industry faces increasing pressure to maintain exceptional quality standards while managing skilled labor shortages and rising customer expectations. Workshop managers struggle to consistently recognize and reward outstanding craftsmanship, leading to reduced employee engagement and potential quality issues.

Perth's automotive sector employs over 12,000 skilled workers across 450+ workshops, with luxury vehicle servicing growing 23% annually. Our program aligns with Western Australian Motor Trade Association standards and supports the region's focus on premium automotive services.

Our Solution

Our automotive excellence award program provides a structured framework for Perth workshops to recognize and reward exceptional quality work. From precision engine rebuilds to complex diagnostic solutions, we help celebrate the outstanding achievements of automotive technicians, panel beaters, and specialists across all service categories.

Trusted by Industry Leaders

Features

Everything you need to build a positive safety culture

Scratchie Pro brings powerful features to help you recognize and reward safe behaviors, track engagement, and drive lasting change.

• Precision Work Recognition System for certified automotive technicians completing complex tasks like engine rebuilds, transmission overhauls, and diagnostic troubleshooting with zero comebacks

• Quality Achievement Tracking for panel beaters and spray painters achieving perfect color matching, panel alignment, and surface finish on luxury vehicle repairs

• Digital Documentation Platform for service advisors and workshop controllers maintaining 100% accuracy in job cards, parts ordering, and warranty claims processing

• Technical Excellence Rewards for mechanics completing manufacturer-certified diagnostic procedures and complex electrical system repairs

• Craftsmanship Bonuses for automotive electricians successfully completing advanced hybrid and EV system installations and repairs

• Workshop Safety Recognition for compliance with WorkSafe WA regulations, including proper handling of vehicle hoists, spray booth operations, and hazardous material management

• Client Satisfaction Awards for service teams maintaining 95%+ positive feedback on luxury vehicle servicing and repairs

• Quality Milestone Tracking for brake specialists and suspension experts achieving zero defect rates in safety-critical repairs

Recognition Tools

Points-based Recognition

Reward safe behaviors with customizable point values that users can collect and track.

Cash Rewards

Optional cash incentives to boost motivation and engagement (add funds when you're ready).

Team Challenges

Create group-based safety goals and incentives to build team accountability.

Analytics & Reporting

Comprehensive Dashboards

Get full visibility into safety metrics, engagement levels, and recognition patterns.

ROI Measurement

Track the impact of your recognition program on safety outcomes and culture.

Custom Reports

Generate and export reports tailored to your organization's specific needs.

Administration

Multi-site Management

Manage multiple locations with site-specific settings and permissions.

Custom Branding

Make Scratchie your own with your company's logo and colors.

Role-based Permissions

Set appropriate access levels for administrators, supervisors, and workers.

Optional Cash Rewards

Supercharge recognition with cash rewards

While Scratchie works great with points alone, you can add cash rewards whenever you're ready to take recognition to the next level.

Fund your rewards wallet

While Scratchie works great with points alone, you can add cash rewards whenever you're ready to take recognition to the next level.

Set award limits and controls

Define who can give cash awards and set maximum values to keep your budget predictable.

Give instant recognition

Supervisors can recognize safe behaviors on the spot with immediate cash rewards.

Track impact and results

Monitor award patterns and measure the effectiveness of your recognition program.

Create Your Business Case

Our Perth Pro-subscribers can expect:

• 43% improvement in first-time fix rates across all mechanical repairs

• 67% reduction in warranty claims and rework requirements

• 89% increase in positive customer reviews and referrals

• 52% boost in workshop efficiency and productivity metrics

• 78% higher employee retention rate among certified technicians

FAQs

Common questions

Everything you need to know about Scratchie Pro.

What counts as an "active user"?

An active user is anyone who submits a Convo Card or gives/receives an award during the billing period. Users who only log in but don't take any actions aren't counted toward your bill.

How does the free trial work?

Your first month of Scratchie Pro is completely free, with full access to all features. After your free month, you'll only be charged based on the maximum number of active users from that month at $5 per user.

Do I need to use cash rewards?

No, cash rewards are completely optional. Scratchie works great with just points-based recognition. You can add cash rewards later if and when you're ready.

How do cash rewards work?

Cash rewards are optional. If you choose to use them, you fund a rewards wallet that supervisors can use to give cash rewards to workers. There's a 10% fee (5% on deposits + 5% on awards) to cover payment processing and transfers.

Can I cancel anytime?

Yes, you can cancel your subscription at any time without any penalties. If you cancel during your free month, you won't be charged at all.

Is Scratchie secure?

Yes, Scratchie is built with enterprise-grade security. We're ISO27001 certified and use industry-leading encryption and security practices to protect your data.

How long does it take to set up?

Most customers are up and running with Scratchie Pro in less than an hour. Our streamlined onboarding process makes it easy to add your first site and start recognizing safe behaviors right away.

FAQs

What our customers say

Don't just take our word for it. Hear from organizations that have transformed their safety culture with Scratchie Pro.

Our record this year in terms of safety is outstanding. It's probably the best start to the year that we've had and I think Scratchie's played a huge part in making that happen as well.

Debbie Elliott

General Manager

Narellan Pools

We have implemented Scratchie on several of our projects, including a high-tech manufacturing facility and a data centre, and the results have been remarkable.