Scratchie Pro Plan

BRISBANE AUTOMOTIVE SUCCESS

Brisbane automotive teams celebrate every project milestone

Start Free Month, then $5/active user

The Challenge

Brisbane's automotive sector faces unique challenges in maintaining project momentum and team engagement. With tight deadlines, complex vehicle specifications, and evolving industry standards, keeping technicians and project teams motivated throughout lengthy repair and maintenance projects is crucial for workshop productivity and client satisfaction.

Brisbane's automotive sector employs over 15,000 skilled workers across 2,300 businesses. Recent industry data shows a 12% annual growth in luxury vehicle servicing and a 28% increase in fleet maintenance contracts. Local workshops face increasing pressure to maintain manufacturer certifications while managing complex diagnostic and repair projects.

Our Solution

Project Milestone Celebrations provides a comprehensive reward system specifically designed for Brisbane's automotive workshops and dealerships. Our platform helps track and celebrate key project achievements - from complex engine rebuilds to major fleet maintenance milestones - ensuring your technical teams stay motivated and focused on quality outcomes.

Trusted by Industry Leaders

Features

Everything you need to build a positive safety culture

Scratchie Pro brings powerful features to help you recognize and reward safe behaviors, track engagement, and drive lasting change.

• Instant recognition when Master Technicians complete complex transmission rebuilds or diagnostic challenges within manufacturer-specified timeframes

• Achievement tracking for Workshop Controllers managing multiple service bays, including KPI monitoring for vehicle throughput and first-time fix rates

• Milestone rewards when Paint Technicians achieve quality benchmarks on luxury vehicle refinishing projects using advanced coating systems

• Team celebration triggers when Service Advisors exceed monthly customer satisfaction scores and maintain optimal workshop loading

• Performance bonuses for Parts Interpreters who maintain inventory accuracy above 98% while reducing emergency parts orders

• Recognition system for Diesel Mechanics completing major fleet maintenance projects ahead of schedule while maintaining compliance with ADR standards

• Special rewards when Automotive Electricians successfully diagnose and repair complex vehicle management systems within targeted timeframes

• Project completion bonuses for Panel Beaters achieving insurance company cycle time targets while maintaining I-CAR quality standards

Recognition Tools

Points-based Recognition

Reward safe behaviors with customizable point values that users can collect and track.

Cash Rewards

Optional cash incentives to boost motivation and engagement (add funds when you're ready).

Team Challenges

Create group-based safety goals and incentives to build team accountability.

Analytics & Reporting

Comprehensive Dashboards

Get full visibility into safety metrics, engagement levels, and recognition patterns.

ROI Measurement

Track the impact of your recognition program on safety outcomes and culture.

Custom Reports

Generate and export reports tailored to your organization's specific needs.

Administration

Multi-site Management

Manage multiple locations with site-specific settings and permissions.

Custom Branding

Make Scratchie your own with your company's logo and colors.

Role-based Permissions

Set appropriate access levels for administrators, supervisors, and workers.

Optional Cash Rewards

Supercharge recognition with cash rewards

While Scratchie works great with points alone, you can add cash rewards whenever you're ready to take recognition to the next level.

Fund your rewards wallet

While Scratchie works great with points alone, you can add cash rewards whenever you're ready to take recognition to the next level.

Set award limits and controls

Define who can give cash awards and set maximum values to keep your budget predictable.

Give instant recognition

Supervisors can recognize safe behaviors on the spot with immediate cash rewards.

Track impact and results

Monitor award patterns and measure the effectiveness of your recognition program.

Create Your Business Case

Our Brisbane Pro-subscribers can expect:

• 43% improvement in workshop efficiency with enhanced team motivation and project milestone tracking

• 37% reduction in project completion delays through better team engagement and progress monitoring

• 92% increase in technician satisfaction scores, leading to improved retention rates

• 28% boost in first-time fix rates through enhanced focus on quality milestones

• 52% higher customer satisfaction scores due to improved service delivery and communication

FAQs

Common questions

Everything you need to know about Scratchie Pro.

What counts as an "active user"?

An active user is anyone who submits a Convo Card or gives/receives an award during the billing period. Users who only log in but don't take any actions aren't counted toward your bill.

How does the free trial work?

Your first month of Scratchie Pro is completely free, with full access to all features. After your free month, you'll only be charged based on the maximum number of active users from that month at $5 per user.

Do I need to use cash rewards?

No, cash rewards are completely optional. Scratchie works great with just points-based recognition. You can add cash rewards later if and when you're ready.

How do cash rewards work?

Cash rewards are optional. If you choose to use them, you fund a rewards wallet that supervisors can use to give cash rewards to workers. There's a 10% fee (5% on deposits + 5% on awards) to cover payment processing and transfers.

Can I cancel anytime?

Yes, you can cancel your subscription at any time without any penalties. If you cancel during your free month, you won't be charged at all.

Is Scratchie secure?

Yes, Scratchie is built with enterprise-grade security. We're ISO27001 certified and use industry-leading encryption and security practices to protect your data.

How long does it take to set up?

Most customers are up and running with Scratchie Pro in less than an hour. Our streamlined onboarding process makes it easy to add your first site and start recognizing safe behaviors right away.

FAQs

What our customers say

Don't just take our word for it. Hear from organizations that have transformed their safety culture with Scratchie Pro.

Our record this year in terms of safety is outstanding. It's probably the best start to the year that we've had and I think Scratchie's played a huge part in making that happen as well.

Debbie Elliott

General Manager

Narellan Pools

We have implemented Scratchie on several of our projects, including a high-tech manufacturing facility and a data centre, and the results have been remarkable.