Scratchie Pro Plan

SYDNEY AGED CARE SAFETY

Sydney aged care teams achieve 50% safer workplaces

Start Free Month, then $5/active user

The Challenge

Sydney's aged care facilities face unique safety challenges, from manual handling injuries during resident transfers to infection control compliance. With increasing regulatory pressure and staff turnover rates reaching 32%, traditional safety programs struggle to maintain engagement and consistent compliance.

Sydney's aged care sector employs over 45,000 workers across 312 facilities. Recent SafeWork NSW data shows manual handling and slip/trip/fall incidents remain the leading causes of workplace injuries. Local compliance requirements include strict infection control protocols, mandatory staff-to-resident ratios, and comprehensive incident reporting systems.

Our Solution

Our Safety Recognition & Rewards platform transforms aged care safety culture through instant digital recognition and meaningful rewards. By incentivizing proper lifting techniques, infection control protocols, and hazard reporting, we help Sydney aged care providers reduce incidents while boosting staff morale and retention.

Trusted by Industry Leaders

Features

Everything you need to build a positive safety culture

Scratchie Pro brings powerful features to help you recognize and reward safe behaviors, track engagement, and drive lasting change.

• Instant rewards when Personal Care Assistants (PCAs) properly utilize mechanical resident lifts, including Arjo and Liko ceiling hoists, completing full safety checks and resident risk assessments

• Digital recognition for Registered Nurses documenting medication safety protocols, including proper sharps disposal, medication trolley security, and Schedule 8 drug procedures

• Hazard reporting incentives for maintenance staff identifying trip hazards, faulty equipment, or infection control risks in common areas and resident rooms

• PPE compliance rewards for all staff demonstrating proper donning/doffing procedures, hand hygiene protocols, and isolation precautions during infectious outbreaks

• Safety milestone celebrations when facility teams achieve infection-free periods, zero manual handling incidents, or complete quarterly emergency response drills

• Digital reward wallet integration with Sydney's leading aged care providers' existing HR systems for seamless recognition delivery

• Mobile safety recognition platform allowing Care Managers to instantly reward staff for identifying and reporting resident fall risks, equipment faults, or workplace hazards

• Specialized rewards for kitchen staff maintaining food safety standards, including temperature monitoring, sanitization procedures, and allergen controls

Recognition Tools

Points-based Recognition

Reward safe behaviors with customizable point values that users can collect and track.

Cash Rewards

Optional cash incentives to boost motivation and engagement (add funds when you're ready).

Team Challenges

Create group-based safety goals and incentives to build team accountability.

Analytics & Reporting

Comprehensive Dashboards

Get full visibility into safety metrics, engagement levels, and recognition patterns.

ROI Measurement

Track the impact of your recognition program on safety outcomes and culture.

Custom Reports

Generate and export reports tailored to your organization's specific needs.

Administration

Multi-site Management

Manage multiple locations with site-specific settings and permissions.

Custom Branding

Make Scratchie your own with your company's logo and colors.

Role-based Permissions

Set appropriate access levels for administrators, supervisors, and workers.

Optional Cash Rewards

Supercharge recognition with cash rewards

While Scratchie works great with points alone, you can add cash rewards whenever you're ready to take recognition to the next level.

Fund your rewards wallet

While Scratchie works great with points alone, you can add cash rewards whenever you're ready to take recognition to the next level.

Set award limits and controls

Define who can give cash awards and set maximum values to keep your budget predictable.

Give instant recognition

Supervisors can recognize safe behaviors on the spot with immediate cash rewards.

Track impact and results

Monitor award patterns and measure the effectiveness of your recognition program.

Create Your Business Case

Our Sydney Pro-subscribers can expect:

• 43% reduction in manual handling incidents through improved mechanical lift compliance

• 67% increase in hazard reporting across all departments

• 89% staff engagement in infection control protocols

• 28% decrease in workplace injury claims

• 91% retention rate among consistently recognized staff members

FAQs

Common questions

Everything you need to know about Scratchie Pro.

What counts as an "active user"?

An active user is anyone who submits a Convo Card or gives/receives an award during the billing period. Users who only log in but don't take any actions aren't counted toward your bill.

How does the free trial work?

Your first month of Scratchie Pro is completely free, with full access to all features. After your free month, you'll only be charged based on the maximum number of active users from that month at $5 per user.

Do I need to use cash rewards?

No, cash rewards are completely optional. Scratchie works great with just points-based recognition. You can add cash rewards later if and when you're ready.

How do cash rewards work?

Cash rewards are optional. If you choose to use them, you fund a rewards wallet that supervisors can use to give cash rewards to workers. There's a 10% fee (5% on deposits + 5% on awards) to cover payment processing and transfers.

Can I cancel anytime?

Yes, you can cancel your subscription at any time without any penalties. If you cancel during your free month, you won't be charged at all.

Is Scratchie secure?

Yes, Scratchie is built with enterprise-grade security. We're ISO27001 certified and use industry-leading encryption and security practices to protect your data.

How long does it take to set up?

Most customers are up and running with Scratchie Pro in less than an hour. Our streamlined onboarding process makes it easy to add your first site and start recognizing safe behaviors right away.

FAQs

What our customers say

Don't just take our word for it. Hear from organizations that have transformed their safety culture with Scratchie Pro.

Our record this year in terms of safety is outstanding. It's probably the best start to the year that we've had and I think Scratchie's played a huge part in making that happen as well.

Debbie Elliott

General Manager

Narellan Pools

We have implemented Scratchie on several of our projects, including a high-tech manufacturing facility and a data centre, and the results have been remarkable.