Scratchie Pro Plan

MELBOURNE AGED CARE SAFETY

Melbourne aged care teams achieve 50% safer workplaces

Start Free Month, then $5/active user

The Challenge

Melbourne aged care facilities face unique safety challenges, from manual handling injuries during resident transfers to infection control compliance and medication administration risks. Traditional safety programs struggle to engage workers and maintain consistent adherence to protocols, leading to preventable incidents and compliance gaps.

Melbourne's aged care sector employs over 45,000 workers across 380+ facilities. Recent WorkSafe Victoria data shows manual handling injuries account for 60% of reported incidents, while infection control breaches remain a critical concern. Local facilities implementing digital safety recognition programs report significant improvements in compliance and reduced incident rates.

Our Solution

Safety Recognition & Rewards revolutionizes aged care safety culture through instant digital recognition of safe behaviors. Our platform delivers immediate rewards when care workers demonstrate proper lifting techniques, maintain infection control protocols, or report potential hazards. This real-time positive reinforcement drives sustained behavior change and creates a proactive safety culture.

Trusted by Industry Leaders

Features

Everything you need to build a positive safety culture

Scratchie Pro brings powerful features to help you recognize and reward safe behaviors, track engagement, and drive lasting change.

• Instant rewards when care workers properly use mechanical resident lifts, including ceiling hoists and standing aids, with correct sling selection and attachment verification

• Digital recognition for proper infection control procedures, including correct PPE donning/doffing sequences and hand hygiene compliance at designated moments

• Hazard reporting incentives for identifying risks in medication storage areas, resident bathrooms, or kitchen facilities with photo documentation capability

• Recognition for maintaining proper body mechanics during manual handling tasks, including bed making, resident positioning, and wheelchair transfers

• Safety milestone celebrations when teams achieve infection control audit targets or complete quarterly emergency response drills

• Mobile reporting of clinical waste management compliance, including proper sharps disposal and contaminated material handling

• Rewards for completing medication trolley safety checks, including proper locking mechanisms, organized layout, and updated resident charts

• Recognition for maintaining compliant documentation in line with Aged Care Quality Standards and Victorian healthcare regulations

Recognition Tools

Points-based Recognition

Reward safe behaviors with customizable point values that users can collect and track.

Cash Rewards

Optional cash incentives to boost motivation and engagement (add funds when you're ready).

Team Challenges

Create group-based safety goals and incentives to build team accountability.

Analytics & Reporting

Comprehensive Dashboards

Get full visibility into safety metrics, engagement levels, and recognition patterns.

ROI Measurement

Track the impact of your recognition program on safety outcomes and culture.

Custom Reports

Generate and export reports tailored to your organization's specific needs.

Administration

Multi-site Management

Manage multiple locations with site-specific settings and permissions.

Custom Branding

Make Scratchie your own with your company's logo and colors.

Role-based Permissions

Set appropriate access levels for administrators, supervisors, and workers.

Optional Cash Rewards

Supercharge recognition with cash rewards

While Scratchie works great with points alone, you can add cash rewards whenever you're ready to take recognition to the next level.

Fund your rewards wallet

While Scratchie works great with points alone, you can add cash rewards whenever you're ready to take recognition to the next level.

Set award limits and controls

Define who can give cash awards and set maximum values to keep your budget predictable.

Give instant recognition

Supervisors can recognize safe behaviors on the spot with immediate cash rewards.

Track impact and results

Monitor award patterns and measure the effectiveness of your recognition program.

Create Your Business Case

Our Melbourne Pro-subscribers can expect: • 52% increase in proper mechanical lift usage during resident transfers

• 43% improvement in infection control protocol compliance

• 67% rise in hazard reporting across all departments

• 38% reduction in manual handling incidents

• 91% staff engagement in safety recognition program

FAQs

Common questions

Everything you need to know about Scratchie Pro.

What counts as an "active user"?

An active user is anyone who submits a Convo Card or gives/receives an award during the billing period. Users who only log in but don't take any actions aren't counted toward your bill.

How does the free trial work?

Your first month of Scratchie Pro is completely free, with full access to all features. After your free month, you'll only be charged based on the maximum number of active users from that month at $5 per user.

Do I need to use cash rewards?

No, cash rewards are completely optional. Scratchie works great with just points-based recognition. You can add cash rewards later if and when you're ready.

How do cash rewards work?

Cash rewards are optional. If you choose to use them, you fund a rewards wallet that supervisors can use to give cash rewards to workers. There's a 10% fee (5% on deposits + 5% on awards) to cover payment processing and transfers.

Can I cancel anytime?

Yes, you can cancel your subscription at any time without any penalties. If you cancel during your free month, you won't be charged at all.

Is Scratchie secure?

Yes, Scratchie is built with enterprise-grade security. We're ISO27001 certified and use industry-leading encryption and security practices to protect your data.

How long does it take to set up?

Most customers are up and running with Scratchie Pro in less than an hour. Our streamlined onboarding process makes it easy to add your first site and start recognizing safe behaviors right away.

FAQs

What our customers say

Don't just take our word for it. Hear from organizations that have transformed their safety culture with Scratchie Pro.

Our record this year in terms of safety is outstanding. It's probably the best start to the year that we've had and I think Scratchie's played a huge part in making that happen as well.

Debbie Elliott

General Manager

Narellan Pools

We have implemented Scratchie on several of our projects, including a high-tech manufacturing facility and a data centre, and the results have been remarkable.