Scratchie Pro Plan

PERTH AGED CARE SUCCESS

Perth aged care teams celebrate every project milestone

Start Free Month, then $5/active user

The Challenge

Perth's aged care facilities face unique challenges in maintaining project momentum and team motivation across complex care initiatives. With increasing regulatory demands and resident care standards, keeping staff engaged through long-term projects is crucial for quality outcomes.

Perth's aged care sector employs over 12,000 workers across 93 residential facilities. Recent industry analysis shows growing demand for structured project management and team engagement solutions, with 67% of facilities reporting challenges in maintaining momentum during long-term quality improvement initiatives.

Our Solution

Project Milestone Celebrations provides a structured framework for recognizing and rewarding achievement throughout aged care project lifecycles. Our platform helps facilities maintain team momentum, celebrate care quality improvements, and drive successful project completion through strategic recognition.

Trusted by Industry Leaders

Features

Everything you need to build a positive safety culture

Scratchie Pro brings powerful features to help you recognize and reward safe behaviors, track engagement, and drive lasting change.

• Instant milestone rewards when Registered Nurses complete medication management system implementations including electronic documentation rollouts, medication chart audits, and Webster-pak transition protocols

• Achievement tracking for Personal Care Assistants meeting resident mobility program goals including safe manual handling practices, proper use of mechanical lifts, and successful implementation of individualized mobility plans

• Completion bonuses for Clinical Care Coordinators leading successful falls prevention initiatives including environmental assessments, staff training programs, and resident risk monitoring protocols

• Recognition system for Lifestyle Coordinators achieving activity program expansion milestones including new social engagement activities, cognitive stimulation programs, and therapeutic recreation initiatives

• Team celebration triggers when Facility Managers complete accreditation preparation projects including clinical documentation updates, staff competency assessments, and compliance audit completions

• Automated recognition for Food Services teams implementing new dietary management systems including special diet protocols, IDDSI framework adoption, and meal service improvements

• Progress tracking for Allied Health professionals meeting therapy goal milestones including physiotherapy programs, occupational therapy assessments, and speech pathology interventions

• Compliance-linked rewards for successful completion of mandatory training programs including manual handling updates, infection control protocols, and elder abuse prevention modules

Recognition Tools

Points-based Recognition

Reward safe behaviors with customizable point values that users can collect and track.

Cash Rewards

Optional cash incentives to boost motivation and engagement (add funds when you're ready).

Team Challenges

Create group-based safety goals and incentives to build team accountability.

Analytics & Reporting

Comprehensive Dashboards

Get full visibility into safety metrics, engagement levels, and recognition patterns.

ROI Measurement

Track the impact of your recognition program on safety outcomes and culture.

Custom Reports

Generate and export reports tailored to your organization's specific needs.

Administration

Multi-site Management

Manage multiple locations with site-specific settings and permissions.

Custom Branding

Make Scratchie your own with your company's logo and colors.

Role-based Permissions

Set appropriate access levels for administrators, supervisors, and workers.

Optional Cash Rewards

Supercharge recognition with cash rewards

While Scratchie works great with points alone, you can add cash rewards whenever you're ready to take recognition to the next level.

Fund your rewards wallet

While Scratchie works great with points alone, you can add cash rewards whenever you're ready to take recognition to the next level.

Set award limits and controls

Define who can give cash awards and set maximum values to keep your budget predictable.

Give instant recognition

Supervisors can recognize safe behaviors on the spot with immediate cash rewards.

Track impact and results

Monitor award patterns and measure the effectiveness of your recognition program.

Create Your Business Case

Our Perth Pro-subscribers can expect:

• 43% improvement in project completion rates across clinical care initiatives

• 37% increase in staff engagement during quality improvement programs

• 52% faster implementation of new care protocols and procedures

• 89% satisfaction rate among care teams participating in milestone celebrations

• 28% reduction in project delays and timeline extensions

FAQs

Common questions

Everything you need to know about Scratchie Pro.

What counts as an "active user"?

An active user is anyone who submits a Convo Card or gives/receives an award during the billing period. Users who only log in but don't take any actions aren't counted toward your bill.

How does the free trial work?

Your first month of Scratchie Pro is completely free, with full access to all features. After your free month, you'll only be charged based on the maximum number of active users from that month at $5 per user.

Do I need to use cash rewards?

No, cash rewards are completely optional. Scratchie works great with just points-based recognition. You can add cash rewards later if and when you're ready.

How do cash rewards work?

Cash rewards are optional. If you choose to use them, you fund a rewards wallet that supervisors can use to give cash rewards to workers. There's a 10% fee (5% on deposits + 5% on awards) to cover payment processing and transfers.

Can I cancel anytime?

Yes, you can cancel your subscription at any time without any penalties. If you cancel during your free month, you won't be charged at all.

Is Scratchie secure?

Yes, Scratchie is built with enterprise-grade security. We're ISO27001 certified and use industry-leading encryption and security practices to protect your data.

How long does it take to set up?

Most customers are up and running with Scratchie Pro in less than an hour. Our streamlined onboarding process makes it easy to add your first site and start recognizing safe behaviors right away.

FAQs

What our customers say

Don't just take our word for it. Hear from organizations that have transformed their safety culture with Scratchie Pro.

Our record this year in terms of safety is outstanding. It's probably the best start to the year that we've had and I think Scratchie's played a huge part in making that happen as well.

Debbie Elliott

General Manager

Narellan Pools

We have implemented Scratchie on several of our projects, including a high-tech manufacturing facility and a data centre, and the results have been remarkable.